Proven caregiver and administrative assistant with a track record of enhancing patient comfort and improving office efficiency at Assurance J Homecare and Hughes Professional Flooring Services. Expert in client confidentiality and emotional support, significantly reducing risks and fostering strong relationships. Skilled in meal preparation and managing sensitive information, demonstrating a commitment to excellence and patient dignity.
Overview
24
24
years of professional experience
2
2
CPR and First Aid
Work History
Caregiver Attendant
Assurance J Homecare
01.2016 - 08.2024
Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
Ensured patient safety through diligent monitoring and adherence to care plans.
Increased patient mobility through physical therapy exercises and proper use of assistive devices.
Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
Assisted patients with daily living activities, promoting independence and dignity.
Administrative Assistant
Hughes Professional Flooring Services
08.2000 - 07.2016
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Psychology - Psychology
University of Houston
Houston, TX
05.2002
Skills
Nutrition monitoring
Emotional Support
Mobility support
Recreational activities planning
Transfer skills
Physical therapy assistance
Medical appointment coordination
Meal Preparation
End of life care
Client Confidentiality
Certification
HHA - Home Health Aid
ANE - Abuse, Neglect, and Exploitation
Timeline
Caregiver Attendant
Assurance J Homecare
01.2016 - 08.2024
Administrative Assistant
Hughes Professional Flooring Services
08.2000 - 07.2016
Psychology - Psychology
University of Houston
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