Kymberly Johnson
Citra,FL
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supervisor
Hca Ocala Regional Medical Ctr
Ocala, FL
05.2010 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Monitored employee productivity to provide constructive feedback and coaching.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Team Member
HHS Environmental Services
Ocala, FL
03.2009 - 05.2010
- Participated in team meetings to discuss strategies for improvement.
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Identified opportunities for process improvements within the department.
General Manager
Hardee's Restaurant
Ocala, FL
09.2005 - 02.2009
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Education
High School Diploma -
North Marion High School
Citra, FL05-1997
Skills
- Inventory Control
- Schedule development
- Staff Management
- Process Improvement
- Processes and procedures
- Contract Management
- Training and mentoring
- Complex Problem-Solving
- Staff Discipline
Certification
HSPA Certification In Sterile Processing
Timeline
Supervisor
Hca Ocala Regional Medical Ctr
05.2010 - Current
Team Member
HHS Environmental Services
03.2009 - 05.2010
General Manager
Hardee's Restaurant
09.2005 - 02.2009
High School Diploma -
North Marion High School
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