Kymberly Johnson
Blacklick,OH
Summary
Dynamic leader with a proven track record at Turkey Hill, enhancing operational efficiency and customer satisfaction through innovative marketing and high-quality standards. Skilled in POS systems and fostering teamwork, I excel in creating environments that prioritize food safety and customer service, significantly improving the customer experience.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
QSR Manager
Turkey Hill
05.2023 - Current
- Increased sales revenue with targeted marketing campaigns and promotional offers tailored to the local market.
- Fostered a culture of continuous improvement by encouraging staff feedback and implementing data-driven recommendations accordingly.
- Mitigated potential risks through diligent cash handling procedures while also investing in security systems that deter theft or fraud incidents.
- Improved customer satisfaction by implementing efficient QSR processes and maintaining high-quality standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Created a positive work culture, fostering teamwork and open communication among staff members.
Infant and Toddler Teacher
Little Village Academy
10.2021 - 05.2023
- Provided support during transitions between classrooms or activities, ensuring smooth adjustments for young children.
- Managed classroom materials effectively, ensuring a clean, organized space conducive to learning at all times.
- Increased parent involvement in children''s education by maintaining open communication and providing regular updates on child progress.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Maintained a safe and nurturing environment by adhering to state regulations and implementing consistent routines for care.
- Improved overall classroom management by implementing positive reinforcement strategies and establishing clear expectations for behavior.
- Integrated sensory experiences into daily routine to enhance cognitive exploration opportunities for young learners.
- Fostered independence in students by encouraging self-help skills such as dressing, feeding, and toileting when appropriate.
- Enhanced learning experiences by incorporating play-based and age-appropriate activities into daily lesson plans.
- Established a warm rapport with students that fostered emotional security and a sense of belonging.
- Encouraged social-emotional growth through interactive games, role-playing scenarios, and group activities.
- Implemented creative art projects that stimulated fine motor skill development while also allowing for personal expression among students.
- Facilitated healthy habits by promoting proper hygiene practices like handwashing throughout the day.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Established positive relationships with students and families.
- Guided students to develop social, emotional and physical skills.
- Modeled positive behavior and communication skills for students.
- Monitored classroom to verify safe and secure environment.
- Organized and supervised large and small group activities.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Incorporated music, art and literature into curriculum.
Education
High School Diploma -
TRECA Digital Academy
Marion, OH06-2021
Skills
- Operational efficiency
- Sanitation standards
- Recruitment and hiring
- Food safety compliance
- POS system
- Customer service
- Teamwork
- Multitasking Abilities
- Customer satisfaction
Certification
Food Handler certification
May 2023 - May 2027
Timeline
QSR Manager
Turkey Hill
05.2023 - Current
Infant and Toddler Teacher
Little Village Academy
10.2021 - 05.2023
Food Handler certification
May 2023 - May 2027
High School Diploma -
TRECA Digital Academy
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