Kymberly Nava
Riverside,CA
Summary
At Ono Hawaiian BBQ, I excelled as an Advanced Front Crew member, enhancing customer satisfaction through efficient service and a friendly demeanor. In the absence of management, taking charge of customer issue resolution, managing payroll and scheduling, and overseeing store inventory. Skilled in POS system use and interactive communication, I also trained new staff, improving operational efficiency. My proactive approach to maintaining cleanliness and safety standards contributed significantly to the restaurant's positive image.
Overview
2
2
years of professional experience
Work History
Advanced Front Crew
Ono Hawaiian BBQ
09.2022 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Associate of Arts -
Riverside City College
Riverside, CA02-2025
High School Diploma -
Arlington High School
Riverside05-2022
Skills
- Cleaning
- Self-discipline
- Interactive communication skills
- Safety awareness
- Worked on scheduling and payroll
- Sent and replied to emails regarding store
- POS system use
- Phone orders
- Inventory
- Bilingual in Spanish
Timeline
Advanced Front Crew
Ono Hawaiian BBQ
09.2022 - Current
Associate of Arts -
Riverside City College
High School Diploma -
Arlington High School
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