Kymberly Sykes
Chicago,IL
Summary
Proven custodial expert with a track record of enhancing cleanliness and maintenance at VARGUS. Skilled in floor maintenance and problem-solving, demonstrating reliability and a commitment to high standards. Trained employees, improving efficiency by 20%. Excelled in customer service, ensuring a safe, welcoming environment for patrons. Skilled Custodian with background in maintaining clean, safe environments for various establishments. Experience includes general cleaning tasks, routine maintenance work and timely waste disposal procedures. Strengths include effective communication, problem-solving skills and adaptability to varying work conditions. Demonstrated ability to improve cleanliness standards and maintain high levels of sanitation in previous roles.
Overview
18
18
years of professional experience
Work History
Custodian
VARGUS
Chicago, IL
03.2023 - 08.2024
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stripped, sealed and polished floors.
- Kept business entrances clean, tidy and professional in appearance.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed routine maintenance checks, notifying management of needed repairs.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Checked and stocked inventory throughout facility to meet expected demands.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
Cashier Team Lead
HMS Host International
Chicago, IL
05.2014 - 05.2023
- Counted and balanced cashier drawers.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Answered customer questions and provided store information.
- Processed refunds and exchanges according to company policy.
- Verified customer age requirement for alcohol or tobacco purchases.
Custodian
Brookfield Zoo
East Brookfield, IL
02.2012 - 03.2013
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stripped, sealed and polished floors.
- Kept business entrances clean, tidy and professional in appearance.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed routine maintenance checks, notifying management of needed repairs.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Checked and stocked inventory throughout facility to meet expected demands.
Houskeeper
Hospitality Staffing
Indianapolis, IN
06.2006 - 07.2011
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Followed safety procedures when using chemical cleaners and power equipment.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
- Reported damage or theft of hotel property to management.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Replaced dirty linens with clean items according to established standards of quality control.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Education
Diploma - Clerk-Typist
Taylor Business Insitute
Chicago, IL09-1986
High School Diploma -
Neal F. Simeon
Chicago, IL06-1985
Skills
- Building inspection
- Groundskeeping
- Floor maintenance
- Reliability and punctuality
- Furniture moving
- Problem-solving
- Restroom cleaning
- Event support
- Equipment cleaning
- Window cleaning
- Leaf blowing
- Hazardous chemicals handling
- Responsible and dependable
- Employee training
- Waste disposal
- Customer service
- Janitorial procedures
Timeline
Custodian
VARGUS
03.2023 - 08.2024
Cashier Team Lead
HMS Host International
05.2014 - 05.2023
Custodian
Brookfield Zoo
02.2012 - 03.2013
Houskeeper
Hospitality Staffing
06.2006 - 07.2011
Diploma - Clerk-Typist
Taylor Business Insitute
High School Diploma -
Neal F. Simeon
Similar Profiles
Skye NewsomeSkye Newsome
Customer Experience Champion II at VerizonCustomer Experience Champion II at Verizon
Jason FigueroaJason Figueroa
Firefighter at ELK MOUNTAIN HOTSHOTS Mendocino National ForestFirefighter at ELK MOUNTAIN HOTSHOTS Mendocino National Forest
Jason FigueroaJason Figueroa
Sales Associate at Macy'sSales Associate at Macy's
ELLIOTT KORIATHELLIOTT KORIATH
Usher | Guest Services at Chicago TheatreUsher | Guest Services at Chicago Theatre
Jose RiveraJose Rivera
Custodian at Phipps NeighborhoodsCustodian at Phipps Neighborhoods