KYMENA SILMON
CNA
Wichita,KS
Summary
Professional uber driver skilled in navigating city streets in inclement weather while keeping passengers safe throughout journey. Proficient in maintaining shuttle vehicle cleanliness, completing paperwork and maintaining accurate records. Understands and follows DOT regulations and traffic laws. High-performing uber bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence. Smooth driver and experienced uber driver versed in helping groups, business travelers and VIPs with transportation needs. Always polished, professional and discreet with passengers. Maintains strict standards and upholds reputation for excellence with consistent on-time operations. Dedicated Rideshare Driver with over seven months of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic. Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level driving position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Uber Partner
Uber
03.2023 - Current
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Accepted and processed fares.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Followed company guidelines and policies when interacting with passengers.
- Adhered to all safety regulations and traffic laws while driving.
- Responded to passenger concerns and complaints politely and professionally.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Processed payments for rides and provided accurate change when necessary.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Developed deep knowledge of local routes and area destinations.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Followed designated routes and schedules while operating vehicles.
- Responded with ease to sudden changes in routes and schedules.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Communicated with passengers regarding estimated time of arrival.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Helped passengers with luggage, collected fares and politely answered questions.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Pointed out landmarks and other points of interest to passengers.
- Observed passengers during their journey and reported any suspicious behavior.
CNA
Homestead Assisted Living
10.2019 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Educated patients and family members on best home care practices for healing and recovery.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
- Supported needs of 63 + residents under long-term care.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Amazon Courier
AMAZON FLEX
09.2021 - 03.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Utilized GPS navigation systems to navigate faster routes.
- Verified package information to check for accuracy and completeness.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Contacted customers to confirm delivery details and locations.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Delivered packages to customer doorsteps and business offices.
- Followed safety procedures and regulations to protect packages and vehicles.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Obtained signatures for delivery documents and packages.
- Managed delivery route for optimal use of time and fuel.
- Tracked delivery status and updated customers for expected delivery time.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
Education
CNA - CNA
ALLIED HEALTH CAREER TRAINING LLC
1217 W DOUGLAS AVE, WICHITA KS 6721311.2021
CNA - CNA
MID WESTERN COLLAGE
7607 E HARRY WICHITA KS 6720707.2011
CMA - CMA
Moore Norman Technology Center - Norman
Norman, OK01.2006
Skills
- Passenger Transportation
- Vehicle Maintenance
- Customer Engagement
- Time Management
- Schedule Management
- Safe Driving
- Customer Service
- Tires and Brakes Inspections
- Traffic Laws and Regulations
- GPS Navigation
- Safety Equipment Verification
- Communication and Interpersonal Skills
- Map Reading
- Efficiency and Time Management
- Federal and State Driving Regulations
- Minor Vehicle Repairs
- Special Needs Passengers
- Valid Driver's License
- Knowledge of Local Area
- First Aid Certification
- Clean Driving Record
- Passenger Reviews or Endorsements
- Customer Relationships
- Routine Vehicle Maintenance
- Time, Mileage, and Fuel Tracking
- Safe Driver Training
- Security Monitoring
- Passenger Safety
- Defensive Driving
- Service Calls
- Kansas Driver's License
- Exterior Washing and Polishing
- Ability to Lift 50 Pounds
- Vehicle Inspections
- Vehicle Systems Maintenance
- Student Interaction
- Hotel and Restaurant Recommendations
- Customer Support
- Vehicle Inspection
- Safety-Focused
- Google Maps
- Understands Local Routes
- Valid Vehicle Insurance and Registration
- Billing Statements
- Insurance Requirements
- Effective Communication Skills
- Passenger Safety Management
- Incident Reporting
- Fluent in English
- Reliable Vehicle
- Customer-Oriented
Timeline
Uber Partner
Uber
03.2023 - Current
Amazon Courier
AMAZON FLEX
09.2021 - 03.2022
CNA
Homestead Assisted Living
10.2019 - Current
CNA - CNA
ALLIED HEALTH CAREER TRAINING LLC
CNA - CNA
MID WESTERN COLLAGE
CMA - CMA
Moore Norman Technology Center - Norman
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