Kymere Stewart-Brown
Philadelphia,PA
Summary
Dynamic professional with a strong work ethic and situational awareness, honed as a Combat Engineer in the Army National Guard. Proven ability to enhance safety and efficiency through expert planning and teamwork. Experienced in customer service at Hilton Hotels, delivering exceptional guest experiences while managing high-pressure situations effectively.
Overview
5
5
years of professional experience
Work History
Combat Engineer
Army National Gaurd
Philadelphia, PA
01.2022 - Current
- Maintained 100% accountability of assigned equipment worth more than $Amount.
- Established secure perimeters around base camps to enhance force protection measures against potential threats.
- Enabled successful missions through expert planning and execution of route clearance operations.
- Improved safety measures by conducting risk assessments and implementing appropriate mitigation strategies.
Front Desk Receptionist
Hilton Hotels Corporation
Philadelphia, PA
07.2022 - 11.2022
- Greeted guests at front desk and engaged in conversations while managing the check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Customer Service Representative
Acme Fresh Market
Philadelphia, PA
08.2020 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while also helping with registers and self checkout.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding resolutions for both customers and the store.
- Responded to customer requests for products, services, and company information.
Education
Sayer High School
Philadelphia PaSkills
- Physical fitness
- Situational awareness
- Strong work ethic
- Teamwork and loyalty
- Team collaboration
Timeline
Front Desk Receptionist
Hilton Hotels Corporation
07.2022 - 11.2022
Combat Engineer
Army National Gaurd
01.2022 - Current
Customer Service Representative
Acme Fresh Market
08.2020 - 04.2022
Sayer High School