Kymeyasa Collins
Cleveland,OH
Summary
Proven leader with extensive experience in customer service and team management, notably at Marrioson. Excelled in streamlining operations, enhancing team productivity, and improving customer satisfaction. Demonstrates a positive attitude and flexibility, adept at cash handling and fostering a collaborative work environment. Achieved significant cost reductions by optimizing housekeeping processes and inventory management.
Overview
7
7
years of professional experience
Work History
Cashier Team Lead
Marrioson
03.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Housekeeping
AC Hotel By Marriott
06.2020 - 03.2024
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Supported housekeeping department in maintaining high-quality standards for overall hotel appearance and cleanliness.
- Performed light housekeeping duties to maintain a clean, safe, and organized environment for patients.
- Collaborated with housekeeping and maintenance teams for timely room turnover.
Packer/stow/waterspider
Amazon
09.2023 - 01.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
House Keeper/sever
Compass Group Management
11.2018 - 06.2020
- Implemented quality control measures by conducting regular audits of completed assemblies, identifying areas for improvement or rework as necessary.
- Demonstrated adaptability by cross-training on various types of hoses assemblies based on varying client requirements.
- Maintained organized workstations to optimize productivity and minimize downtime in the assembly line.
- Contributed to a safe work environment by adhering to safety protocols while operating machinery during hose assemblies.
Housekeeping
Leacy Staffing
05.2017 - 03.2018
- Maintained inventory of housekeeping supplies, minimizing waste and reducing costs.
- Managed inventory of housekeeping supplies, minimizing waste and lowering expenses through strategic purchasing decisions.
- Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
- Developed effective schedules for housekeeping staff, optimizing workflow and minimizing overtime expenses.
Education
High School Diploma -
Penn Foster Career School
Scranton, Pa02.2024
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Flexible Schedule
- Punctual and Reliable
- Team Management
Accomplishments
my accomplishments is to be the best i can be
Timeline
Cashier Team Lead
Marrioson
03.2024 - Current
Packer/stow/waterspider
Amazon
09.2023 - 01.2024
Housekeeping
AC Hotel By Marriott
06.2020 - 03.2024
House Keeper/sever
Compass Group Management
11.2018 - 06.2020
Housekeeping
Leacy Staffing
05.2017 - 03.2018
High School Diploma -
Penn Foster Career School
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