Kym Benjamin
Merchandiser
Charlotte,NC
Summary
Proactive and caring worker with 20+ years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
18
18
years of professional experience
Work History
Substitute Teacher, K-12
Plainfield School District 202
Plainfield, IL
08.2021 - 04.2024
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Integrated existing and new technology into classroom to help provide creative and fun learning environment.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted peers
Flight Attendant
Air Wisconsin Airlines Corporation
Chicago, IL
11.2021 - 03.2022
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved 100's of passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Handled 100's of calls per day to address customer inquiries and concerns
- Developed and maintained courteous and effective working relationships
- Saved $1000's by implementing cost-saving initiatives that addressed long-standing problems
- Created plans and communicated deadlines to complete projects on time
Lead Sales Consultant
Sprint Communications
Schaumburg, IL
11.2018 - 08.2021
- Led sales team to exceed quarterly sales goals over and above 250,000
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Reported sales data to upper management for review
- Streamlined team sales processes increase productivity and decrease closing time
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
Lead Retail Merchandiser
Kehe Distribution
Naperville, IL
01.2017 - 08.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Established strong vendor relationships to maintain and support business.
- Answered customer questions regarding store merchandise, department information and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Arranged consistent shelves, bins and racks at 12 different locations by following established planograms.
Administrative Support Supervisor/Manager of Operations
Advantage Sales And Marketing
Lombard, IL
03.2012 - 12.2016
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Completed biweekly payroll for 25+ employees
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Updated reports, managed accounts and generated reports for company database
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
- Transcribed meeting minutes for management's records
Field Service Manager
Redbox
Oakbrook Terrace, IL
04.2006 - 05.2012
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Led team of up to 8 service technicians in field activities.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Installed and provided technical support for Kiosk equipment.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced time to complete service calls and expertly retained key customers
- Spearheaded process improvement initiatives to reduce service costs
- Maintained schedule of up to 100's service calls daily
Education
Bachelor of Science - Education
Chicago State University
Chicago, IL05.1991
Skills
- Assigning and Grading Work
- Positive Reinforcement Strategies
- Classroom and Activity Supervision
- Student Needs Assessments
Affiliations
US ARMY VETERAN
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Flight Attendant
Air Wisconsin Airlines Corporation
11.2021 - 03.2022
Substitute Teacher, K-12
Plainfield School District 202
08.2021 - 04.2024
Lead Sales Consultant
Sprint Communications
11.2018 - 08.2021
Lead Retail Merchandiser
Kehe Distribution
01.2017 - 08.2018
Administrative Support Supervisor/Manager of Operations
Advantage Sales And Marketing
03.2012 - 12.2016
Field Service Manager
Redbox
04.2006 - 05.2012
Bachelor of Science - Education
Chicago State University
Similar Profiles
Eric MackEric Mack
Paraprofessional at Plainfield School District 202 (JFK Middle School)Paraprofessional at Plainfield School District 202 (JFK Middle School)
Karen AckermannKaren Ackermann
Learning Behavior Specialist (LBS1) at Plainfield Consolidated School District 202,Learning Behavior Specialist (LBS1) at Plainfield Consolidated School District 202,
Sara MijaresSara Mijares
Project Class Paraprofessional at Plainfield School District 202Project Class Paraprofessional at Plainfield School District 202