Kyndal Lorraine Farar
Carlsbad,CA
Summary
Talented supervisor with 5 years of experience in management, food preparation, and employee oversight. Highly knowledgeable expert in production with proven methods for improving efficiency. Priority on employee safety and guest satisfaction in fast-paced environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, time management, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Shift Lead Manager
Rubio's Coastal Grill
Carlsbad, CA
06.2023 - Current
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high guest satisfaction by resolving problems with knowledgeable and friendly service.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
Shift Supervisor
Wingstop
Vista, CA
01.2023 - 05.2023
- Reinforced rules to promote superior employee performance.
- Coached team members to increase productivity and reduce workplace accidents.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Ensured that all foods were prepared according to health department regulations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Assisted in the preparation of food items according to recipes and instructions.
- Delivered food orders promptly and accurately to guests tables.
- Set up, restocked and cleaned dining areas.
- Acquired new skills to support team and further accommodate customer needs.
Event Security Officer
S.A.F.E. Management
Glendale, AZ
08.2019 - 01.2023
- Assisted in setting up barricades and other physical barriers for crowd control purposes.
- Provided assistance to guests with special needs and disabilities.
- Assisted with crowd control during large events where necessary.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at athletic facilities.
- Searched bags manually to identify prohibited items and contraband.
- Monitored and controlled access to restricted areas using appropriate identification cards and passes.
- Managed traffic flow around the event area and directed vehicles accordingly.
- Stayed in frequent communication with security and event staff to smoothly respond to concerns.
- Provided friendly and professional assistance to employees, visitors and customers.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Checked bags for weapons, explosives, contraband materials and other prohibited items.
- Performed security checks on all persons entering the event premises.
Manager
Red Robin
Goodyear, AZ
10.2020 - 05.2022
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Initiated new projects that resulted in increased productivity across all departments.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Maintained adequate staffing to meet objectives within budget.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Team Leader
Papa John's Pizza
Goodyear, AZ
01.2017 - 07.2020
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assessed company operations for compliance with safety standards.
- Implemented changes in response to changing business needs or customer demands.
- Reviewed completed work to verify consistency, quality and conformance.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Established clear expectations for employees, providing guidance when needed.
- Offered training and support to keep team members motivated and working toward objectives.
Fulfillment Specialist
Chewy Warehouse
Goodyear, AZ
12.2019 - 05.2020
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Packaged items with appropriate materials to prevent damage during shipping.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Read orders to verify attributes and quantities of merchandise.
- Selected products and items from shelves and pallets for customer orders.
- Labeled boxes and placed in outbound collection areas.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Limited damage to products and orders by using care when choosing items.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Placed products on conveyors for final wrapping and shipment.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Education
High School Diploma -
Verrado High School
Buckeye, AZ05-2018
Some College (No Degree) - Engineering Technology
University of Arizona
Tucson, AZSome College (No Degree) - Entrepreneurship And Business
Arizona State University
Tempe, AZSome College (No Degree) - General Studies
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZSkills
- Operations Management
- Rules Enforcement
- Team Motivation
- Supply Ordering
- Quality Assurance
- Schedule Oversight
- Team Development
- Safety Compliance
- Equipment Troubleshooting
- Punctual and Reliable
- Cash Handling
- Staff Training and Onboarding
- Process Improvements
- Training and Mentoring
- Opening and Closing Procedures
- Payment Processing
- Tech-Savvy
- Flexible Schedule
- Strategic Planning
- Marketing
- Cross-Functional Team Management
- Project Management
Timeline
Shift Lead Manager
Rubio's Coastal Grill
06.2023 - Current
Shift Supervisor
Wingstop
01.2023 - 05.2023
Manager
Red Robin
10.2020 - 05.2022
Fulfillment Specialist
Chewy Warehouse
12.2019 - 05.2020
Event Security Officer
S.A.F.E. Management
08.2019 - 01.2023
Team Leader
Papa John's Pizza
01.2017 - 07.2020
High School Diploma -
Verrado High School
Some College (No Degree) - Engineering Technology
University of Arizona
Some College (No Degree) - Entrepreneurship And Business
Arizona State University
Some College (No Degree) - General Studies
Maricopa Community Colleges - Estrella Mountain Community College
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