Kyndall Coleman
Jemison,AL
Summary
Dynamic business owner with a proven track record in small business operations and customer relations at County Inn & Suites. Expert in developing strategic marketing plans and fostering vendor relationships. Skilled in financial tracking and team oversight, driving profitability and enhancing client satisfaction through exceptional service and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
Aghomerepairsllc
Jemison, AL
01.2024 - Current
- Developed business plan outlining operational strategies and market positioning.
- Created marketing materials to promote brand awareness and attract customers.
- Established vendor relationships to secure quality supplies and negotiate pricing.
- Implemented financial tracking systems to monitor expenses and profitability.
Front Desk Receptionist
County Inn & Suites
Jinks Ave Panama City Fla
06.2014 - 04.2015
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room bookings and reservations using property management systems efficiently.
- Monitored and maintained cleanliness and organization of the front desk area to enhance guest experience.
- Trained new staff on front desk procedures and company policies to improve operational efficiency.
- Collaborated with housekeeping and maintenance teams to ensure timely room availability for guests.
- Handled cash transactions accurately, maintaining balanced cash drawer throughout shifts.
- Assisted in implementing process improvements that enhanced overall workflow at the front desk.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Bachelor of Science - Business Administration
Purdue Global
Lafayette, IN05-2029
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Business planning
- Marketing
- Team oversight
- Staff hiring
- Business development
- Business administration
- Business marketing
- Consulting
- Sales management
- Budget administration
- Human resource management
- Digital Marketing
Certification
Hub spot digital marketing certificate
Timeline
Owner
Aghomerepairsllc
01.2024 - Current
Front Desk Receptionist
County Inn & Suites
06.2014 - 04.2015
Bachelor of Science - Business Administration
Purdue Global