Kyndra Bopp
Vancouver,WA
Summary
Experienced and dynamic professional with 19 years of expertise. Proven track record of success in delivering exceptional results. Skilled in leadership, problem-solving, collaboration. Strong communicator who excels in building relationships and motivating others towards achieving shared goals. Committed to driving continuous improvement and delivering high-quality outcomes.
Overview
19
19
years of professional experience
10
10
Certificates
Work History
Lead Instructor
Aveda Institute Portland
07.2018 - Current
- Followed Washington and Oregon curriculum accurately with detailed lesson plans.
- Prepared students for OR & WA cosmetology exams with 92% success.
- Evaluated student demographics to make effective choices in class and activity development.
- Motivated junior teachers to provide exceptional learning environments.
- Maintained master records of Academic Files
- Shifted between formal and informal methods of teaching to keep students engaged.
- Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Reviewed class and student records to identify improvement opportunities.
Lead Instructor
Northwest College Of Beauty
07.2016 - 07.2018
- Motivated junior teachers to provide exceptional learning environments.
- Conducted practice exams for 100+ students on both theoretical and practical sections.
- Recruited clients for students to get practical experience.
- Supervised and monitored students' use of tools and equipment.
- Connected instruction to real-world experiences and to students' post-secondary goals.
- Built relationships with customers to encourage repeat business.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
Stylist
Great Clips
07.2012 - 07.2016
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Monitored current trends to understand fashions and better serve customer needs.
- Worked with men, women and children to complete Haircut services on daily basis.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Counted and documented opening and closing cash amounts daily.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Participated in team meetings and staff training sessions.
- Worked on 20 customers daily while maintaining distinguished cleanliness and organization of work areas.
Cashier
Andrae's Kitchen
01.2009 - 10.2011
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Lifted up to 75 pounds at once.
Pantry Line Cook
Andrea's
10.2004 - 09.2008
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Produced adequate amounts of mise en place to make meal preparation easier.
- Cleaned and sanitized pantry station at end of shift.
- Stocked supplies to maintain sufficient levels of food products at pantry station.
- Notified chef in advance of supply needs to prevent inventory shortage.
- Cleaned counters, shelves, walls, furniture and equipment in food service areas.
- Constructed pantry station daily to serve 30 minutes prior to lunch and dinner service.
Education
Associate of Arts - Cosmetology
Phagans School of Hair Design
Portland, OR07.2012
No Degree - Occupational Health And Industrial Hygiene
Walla Walla Community College
Walla Walla, WA06.2011
Skills
- Continuing Education
- Career Advising
- Performance Management
- Office Administration
- Staff Development
- Staff Management
- Complex Problem-Solving
- Team Collaboration
- Leadership Development
- New Hire Onboarding
- Policy Writing
- Microsoft Office, and Google Workplace
Certification
- Oregon Licensed Nail Technician
- Oregon Licensed Esthetician
- Oregon Licensed Hair Stylist
- Oregon Licensed Cosmetology Instructor
- Washington Licensed Esthetician
- Washington Licensed Cosmetologist
- Washington Licensed Instructor
- Aveda Color Certified
- Aveda Cutting Certified
- Borboleta Pro Educator, Borboleta
Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Lead Instructor
Aveda Institute Portland
07.2018 - Current
Lead Instructor
Northwest College Of Beauty
07.2016 - 07.2018
Stylist
Great Clips
07.2012 - 07.2016
Cashier
Andrae's Kitchen
01.2009 - 10.2011
Pantry Line Cook
Andrea's
10.2004 - 09.2008
Associate of Arts - Cosmetology
Phagans School of Hair Design
No Degree - Occupational Health And Industrial Hygiene
Walla Walla Community College
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