Kyndra Couloures
Oroville,CA
Summary
Strong track record of being a highly adaptable relationship builder and communicator. Drive sales growth and achieve targets. Experience in medical billing. Skilled in leadership and problem-solving. Dedicated, self motivated and organized. Inventory management, employee management. 5+years of managerial and sales experience. Over 25 years of customer service experience. Dedicated to expanding responsibility at a district level.
Overview
13
13
years of professional experience
Work History
Property Manager/Resident Director
Oroville Inn
06.2022 - 08.2023
- Oversaw daily operations for 123-unit complex
- Worked with Microsoft software and App Folio property management software
- Banking such as collected rent and any fees incurred, banking deposits made monthly, data entry, monthly reports
- Managed procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing for all maintenance materials
- Checked items received against items ordered by verifying receipts
- Researched suppliers based on availability, quality, selection and price
- Tracked inventory shipments and prepared spreadsheets detailing item information
- Gave tours to potential residents
- Managed cleaning crew of up 16 people
- Implemented energy saving strategies to maximize savings and cost by 32%
- Managed and inspected all aspects of property and ensures that safety and cleanliness standards are met at all times
- Complied with Fair Housing regulations
- Processed work orders for maintenance department
- Established and enforced policies and procedures that ensure resident satisfaction while maintaining safety and security
- Conducted mandatory inspections and ensures any maintenance, housekeeping, safety issues if any are identified, reported and resolved
- Established and maintained relationships with vendors
- Key holder for multiple buildings in downtown area
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within community
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant
- Managed budgets effectively by tracking expenses, analyzing variances, and making adjustments as needed to stay within financial targets
Relief Property Manager
Extra Self Storage
10.2019 - 05.2022
- Marketed property and gave tours, explained terms of occupancy, and provided information about facility to prospective tenants
- Signed new leases with tenants
- Submitted and processed daily bank deposits
- Supervised cleaning team of 6 to conduct move-out cleanings
- Performed general routine maintenance, minor repair work and cut locks from delinquent units
- Monitored property on daily basis for security, maintenance needs, and cleanliness
- Maintained availability, and cleanliness of vacant units
- Provided sales assistance
- Collected rent and any fees due
- Managed property expenses for optimal budget control and financial performance
- Assisted property owners in successful implementation of rent increases and lease renewals
Project Coordinator
Tetra Tech
02.2017 - 10.2019
- Prepared and led new hire employee orientations
- Reported developments to Project Manager using spreadsheet reports
- Maintained all record keeping on SharePoint
- Transferred data from paper formats into computer files or database systems
- Purged files to eliminate duplication of data
- Data Analysis, data entry, data reconciliation, digital file organization, scanned, faxed as well as other basic administrative and human resource duties
- Enhanced team collaboration through regular meetings, fostering positive work environment for increased productivity
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members
- Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within organization
- Kept projects on schedule by managing deadlines and adjusting workflows
- Maintained database and spreadsheets with accurate inventory and status
- Tracked hours and expenses to keep project on task and within budgetary parameters
- Assisted with on-boarding newly hired staff members and coached on task prioritization
Regional Sales Manager
mVentix Inc
02.2016 - 04.2018
- Responsible for procurement of cell phones and accessories
- Achieved growth and hit sales targets by successfully managing sales team as well as designed and implemented strategic business plan that expanded company's customer base and ensured it's presence
- Recruited and trained new hires, facilitated daily meetings, objectives setting, coaching and performance monitoring of all sales representatives on my team
- Identified emerging markets and market shifts while being fully aware of new products and competition status
- Provided statistical analysis for my team to help further business goals
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships
Accounts Payable Specialist
MJB Welding Supply
04.2014 - 02.2016
- Processed full cycle Accounts Payable
- Matched, batched, coded and posted invoices
- Audited invoices for proper approvals and proper coding prior to posting
- Processed weekly check runs approximately 100-150 checks per week
- Checked matching to invoice back-ups
- Reconciled vendor statements
- Successfully resolved 'problem' accounts in timely manner
- Month end processing, accruals processing
- Reduced invoice processing time with accurate data entry and timely vendor communication
- Enhanced financial accuracy through diligent reconciliation of vendor statements and company records
- Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received
Medical Billing Specialist
Comprehensive Management
09.2013 - 06.2014
- Collected, posted, and managed patient account payments, and prepared and submitted claims forms to insurance companies and other third-party payers
- Performed insurance verification, pre-certification, and pre-authorization
- Entered procedure and diagnosis codes and requisite patient information into billing software to streamline invoicing and account management; added modifiers, verified diagnoses, and coded narrative diagnoses
- Responded to staff and client inquiries regarding CPT and diagnosis codes.
Accounting Clerk/Student Account Specialist
Alliant International University
03.2010 - 05.2013
- Posted payments and adjustments to student accounts
- Audited student accounts
- Processed student Return to Lender requests daily
- Reconciled receipts with documentation provided by various departments
- Managed office duties, including correspondence, document filing and answering phones
Education
Some College - Business Administration
Butte College
Oroville, CA01.2011
Skills
- Microsoft applications
- Marketing
- Research
- Program Management
- Purchasing
- Cost control
- Sales
- Account management
- Customer relationship management
- Analytical skills
- Business Development
- Cost Control
- Inventory Oversight
- Vendor relations
Timeline
Property Manager/Resident Director
Oroville Inn
06.2022 - 08.2023
Relief Property Manager
Extra Self Storage
10.2019 - 05.2022
Project Coordinator
Tetra Tech
02.2017 - 10.2019
Regional Sales Manager
mVentix Inc
02.2016 - 04.2018
Accounts Payable Specialist
MJB Welding Supply
04.2014 - 02.2016
Medical Billing Specialist
Comprehensive Management
09.2013 - 06.2014
Accounting Clerk/Student Account Specialist
Alliant International University
03.2010 - 05.2013
Some College - Business Administration
Butte College
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