Kyndra Gregory
Cache
Summary
Motivated and dependable professional with experience in customer service, front desk administration, and dental sterilization. Skilled in scheduling, insurance verification, patient communication, cash handling, and maintaining organized work environments. Known for staying professional under pressure, working efficiently with team members, and providing excellent service to customers and patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lawton Kids Dentistry and Braces
Front Desk/Sterilization Tech
Lawton, OK
05.2024 - Current
- Assisted patients with check-in, scheduling appointments, and answering insurance-related questions.
- Verified private insurance and SoonerCare coverage, including emergency appointments and identifying teeth for treatment purposes.
- Scheduled appointments over the phone and maintained accurate patient information.
- Sent faxes, completed Head Start forms, and handled administrative office tasks.
- Promoted to Sterilization Tech, responsible for sterilizing dental instruments and maintaining OSHA compliance standards.
- Managed proper SHARP disposal procedures and cleaned autoclaves regularly.
- Assisted with inventory organization and supply management.
- Completed CPR certification in 2025.
- Worked effectively in fast-paced environments.
T.J. Maxx
Sales Associates
Lawton, OK
09.2023 - 05.2024
- Provided customers with a positive and professional shopping experience.
- Assisted customers with questions, purchases, and product recommendations.
- Maintained clean, organized, and fully stocked sales floor areas.
- Worked efficiently with team members in a fast-paced environment.
- Demonstrated strong multitasking and time management skills while handling daily responsibilities.
- Remained calm and professional during busy or high-pressure situations.
Atwoods Ranch & Home
Cashier
Lawton, OK
03.2022 - 09.2023
- Operated cash register and POS system while accurately handling cash, checks, and credit card payments.
- Delivered excellent customer service by assisting customers in person and over the phone.
- Maintained clean, organized, and well-stocked checkout areas.
- Helped train and support new cashiers to improve team productivity.
- Assisted customers with product information, store operations, and order placement.
- Balanced cash drawers and processed transactions efficiently to reduce customer wait times.
- Built positive relationships with coworkers and customers through professionalism and communication.
Education
High School Diploma -
Snyder High School
Snyder, OKMedical Administrative Assistant Certification -
Great Plains Technology Center
Lawton OKSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Customer Service
- Scheduling & Appointment Booking
- Insurance Verification
- Dental Instrument Sterilization
- OSHA & SHARP Compliance
- Cash Handling & POS Systems
- Time Management
- Microsoft Word & Excel
- Administrative Support
- Inventory Management
- Cleaning & Sanitizing
- Team Collaboration
- Phone Communication
- Organization & Multitasking
Certification
- Microsoft Office Word Certification — October 2023
- Microsoft Office Excel Certification — November 2023
- Certified Medical Administrative Assistant — May 2024
- CPR Certified — 2025
Timeline
Lawton Kids Dentistry and Braces
Front Desk/Sterilization Tech
05.2024 - Current
T.J. Maxx
Sales Associates
09.2023 - 05.2024
Atwoods Ranch & Home
Cashier
03.2022 - 09.2023
High School Diploma -
Snyder High School
Medical Administrative Assistant Certification -
Great Plains Technology Center