Kyndra Hays
Wildomar ,CA
Summary
Proven to excel in high-pressure environments, I significantly enhanced guest experiences at Tacos and Tequila by leveraging exceptional customer service and multitasking abilities. My adept use of POS systems and allergy awareness contributed to a noticeable increase in sales and customer satisfaction, showcasing my strong work ethic and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Tacos and Tequila
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Host and Food Runner
Tacos and Tequila
02.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Ensured accurate order delivery to customers, fostering positive dining atmosphere.
- Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Assisted with bussing tables and cleaning up spills.
Education
Associate Degree In Administration Of Justice - Justice Administration
Moreno Valley College
Moreno Valley, CASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Safe Food Handling
- Food Running
- Order Accuracy
- Supply Restocking
- Food safety practices
- Allergy awareness
- Beverage Preparation
- Table Setting
- Table setting knowledge
- Food Delivery
Certification
Food Handlers Certification
Alcohol certification
Timeline
Server
Tacos and Tequila
08.2024 - Current
Host and Food Runner
Tacos and Tequila
02.2024 - Current
Associate Degree In Administration Of Justice - Justice Administration
Moreno Valley College
Similar Profiles
Banty Banty null
Chef at Tacos n TequilaChef at Tacos n Tequila
Kaitlyn SwarcheckKaitlyn Swarcheck
Senior Hostess and Food Runner at Roccos Tacos and Tequila BarSenior Hostess and Food Runner at Roccos Tacos and Tequila Bar
Ondraya DowOndraya Dow
Hosting and Support staff at Antojos' Tacos and TequilaHosting and Support staff at Antojos' Tacos and Tequila
Sara FloresSara Flores
Server/Assistant Manager at Tacos and TequilaServer/Assistant Manager at Tacos and Tequila
Donald SmithDonald Smith
Territory Manager - Sales and Service at Power DistributorsTerritory Manager - Sales and Service at Power Distributors