Hardworking professional experienced in my current field and ready for more challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
15
15
years of professional experience
Work History
Sewer
Nordstrom
Frisco, TX
06.2021 - Current
Monitored and prepared inventory for the sales floor, including receiving and stocking merchandise.
Educated clientele on the features and benefits of available products, leading to a 60% increase in-store revenue.
Managed and processed payments, and online client order transactions.
Assisted in the implementation of effective visual merchandising.
Reviewed and identified trends associated with product consumption in order to increase sales
Collects accurate client information regarding transactions between the consumer, the sales team and the alterations department
Oversees and processes client accounting
Prepares, reviews, and submits designs for customized product requests, using the ApS Ethos Embroidery Software
Teacher
Childcare Associates
Fort Worth, TX
08.2019 - 09.2020
Implemented Behavior and classroom management
Designed engaging educational lessons for infants through 12 months
Conducted small group lessons
Prepared and administered medication to students with special health needs
Collected detailed student observations and assessments while partnering with parents and families to create the best plan for their child
Monitored and updated student files
Computer Lab Tech
Leadership Academy at Mitchell Boulevard
Fort Worth, TX
02.2018 - 07.2019
Increased 1st -grade Tier 2 and 3 intervention reading growth by 47%
Utilized and administered training for LLI (Leveled Literacy Intervention), Behavior, and Classroom Management to staff
Led small group reading intervention lessons for K-4th classroom teachers
Supervision of students during breakfast, lunch, dismissal, events, and programs
Track and maintain student reading intervention growth plans
Distribute inventory and materials to classroom teachers
Create student and classroom reports, correspondences, and event flyers
After School Instructor
AlphaBest
Blue Mound, TX
02.2016 - 02.2018
Create lesson plans based on program curriculum
Lead students in exploration in fitness, the arts, and technology
Tutor students in various subjects
Maintain student records of progress
Administrative Assistant
Re/Max DFW Associates
Frisco, TX
07.2012 - 01.2013
Assisted the Manager with review of agent's transactions and coordinating commission disbursement authorizations to title companies and ensure receipt of closing statements and commissions
Created written correspondences for clients and agents regarding case information and activity
Make and prepare Remax staff travel arrangements
Track and monitor client property data in the system
Greet and direct visitors to proper personnel
Customer Care Specialist
Experian
Allen, TX
03.2012 - 10.2012
Gather customer information via phone calls and emails to prospective leads and gain insight on needs
Document calls and transactions
Take In-Bound calls to assist with credit-related memberships, services, and products; Advise and advocate for solutions that will help customers improve their creditworthiness
Receive customer requests for assistance; identify support needed, forward requests to the appropriate staff
Maintain customer records
Unit Clerk Volunteer
Texas Health and Human Services
Mesquite, TX
06.2010 - 05.2012
Schedule and coordinate staff meetings for Unit supervisor
Create Unit supervisor and staff travel arrangements
Maintained accurate filing and organizing system
Conducted data entry
Draft Unit memos and emails
Sorted and distributed Unit staff mail
Greeted visitors and determined the appropriate staff member
Provided assistance with client outreach while maintaining client confidentiality
Assisted lead clerk with conducting inventory and order office supplies
Update and track Unit supervisor emails
Education
Associate's degree - Early Childhood Education
North Lake College
Irving, TX, United States
08.2016
Associate's degree - Liberal Science
North Lake College
Irving, TX, United States
12.2015
Skills
Self-starter
Detail-oriented
Technically proficient
Verbal and written communication
Resilient
Persistent
Affiliations
Trio Student Support Services, Vice President
References
Siovan El Amin, 8174497385, nicole.elamin@gmail.com
Michele Cunnigham, Health and Human Services, 2146248174, michele.cunnigham1964@gmail.com
Shawna Sullivan, Health and Human Service, 2145356803
Ciara Banks, AlphaBest, Program Director, 682-715-4948, Cbbanks94@gmail.com
Dr. Jackie Walton, Fort Worth ISD, Intervention Lead, 817-994-8085, jwalton@harmonytx.org
Vanessa Cuerenta, Fort Worth ISD, Principal, 562-639-7055, vanessacuarenta@gmail.com