Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kynecia Brown

Emelle,AL

Summary

Customer Service Representative with extensive experience in providing prompt assistance and managing workloads. Skilled in accurate manifest handling and data entry, ensuring precise record maintenance. Proven track record of enhancing customer experience while effectively managing multiple tasks.

Overview

3
3
years of professional experience

Work History

Supply Administration Operation Specialist

Waste Mangement
09.2024 - Current
  • Monitored paperwork to keep site updated during high-volume periods.
  • Cultivated positive relationships with coworkers to ensure seamless communication.
  • Utilized software for accurate record-keeping of incoming and outgoing loads.
  • Weighed incoming and outgoing trucks to ensure precise weight measurements.

Front Desk Receptionist / Customer Service Representative

Colie Crutcher and Associates
08.2022 - Current
  • Managed incoming / outgoing mail, courier services, faxes, and other correspondence
  • Answered incoming calls, directed them to appropriate personnel, and took messages
  • Provided administrative support by filing documents, photocopying, and scanning materials
  • Maintained an organized reception area and ensured all guests were attended to promptly
  • Handled cash / credit card transactions accurately and balanced the register at the end of each shift
  • Tracked office supply inventory levels, placed orders for replenishment as needed, and monitored deliveries
  • Greeted customers warmly and made them feel welcome
  • Assisted with preparing reports, presentations, and other documents as requested by management
  • Assisted with scheduling appointments for clients and visitors
  • Performed data entry into computer systems to maintain accurate records of customer information

Education

Associate's degree - undefined

Marion Military Institute
Marion, AL
01.2022

Skills

  • Mail distribution and correspondence
  • Appointment scheduling
  • Manifest correction
  • Task delegation and time management
  • Problem-solving and multitasking
  • Scale organization
  • Support and call routing

Timeline

Supply Administration Operation Specialist

Waste Mangement
09.2024 - Current

Front Desk Receptionist / Customer Service Representative

Colie Crutcher and Associates
08.2022 - Current

Associate's degree - undefined

Marion Military Institute

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