Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Timeline
Generic

Kynon Brunner

Summary

Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management, and inventory coordination. Proven history of innovative management and detail-oriented work.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Starbucks Coffee Co.
06.2022 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
  • Increased employee retention by fostering a positive, supportive work atmosphere.
  • Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Explained beverage preparation and offered samples to help customers choose ideal items.

Assistant Director of Food Safety

Chick-Fil-A
07.2020 - 03.2024
  • Developed and implemented staff training programs to improve overall team performance and productivity.
  • Served as a mentor to junior staff members, sharing culinary expertise and offering guidance on professional development opportunities.
  • Maintained excellent communication with front-of-house staff to streamline order fulfillment and reduce wait times for customers.
  • Implemented cost control measures throughout the food preparation process to maintain profitability without sacrificing quality or taste.
  • Managed daily operations of the kitchen, overseeing staff scheduling, equipment maintenance, and budgeting tasks.
  • Reduced food waste through effective inventory management and proper storage practices.
  • Conducted regular performance evaluations of team members, providing constructive feedback on areas for improvement while recognizing successes along the way.
  • Improved food preparation efficiency by streamlining processes and introducing time-saving techniques.
  • Collaborated with other department managers on cross-functional initiatives aimed at improving overall business performance from both operational and financial perspectives.
  • Organized special events catering services when necessary, ensuring all food preparation and presentation exceeded client expectations.
  • Implemented health and safety procedures, maintaining a clean and safe work environment for all employees.
  • Enhanced customer satisfaction by ensuring consistently high-quality meals and timely service.
  • Monitored food quality during preparation to ensure consistency across all plates served in the establishment.
  • Ensured compliance with local health codes by regularly reviewing sanitation protocols and updating them as necessary.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Passador

Pampas Las Vegas
05.2022 - 09.2022
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Ensured quality control measures were consistently met throughout the butchering process.

Crew Member

Five Guys Burger and Fries
01.2019 - 06.2020
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Barista

Starbucks Coffee Co.
03.2018 - 04.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Courtesy Clerk

SAFEWAY
08.2017 - 12.2018
  • Greet guests with a smile; Gather and reorganize shopping carts and baskets; Ensure store cleanliness; Answer guest questions; Assist guests with bagging; Answer phone calls

Education

High School Diploma -

Los Altos High School
Los Altos, CA
06.2019

Skills

  • Staff Supervision
  • Kitchen staff coordination
  • Food Preparation
  • Ordering Supplies
  • Food Safety Compliance
  • Inventory Management
  • Waste Reduction
  • Employee Development
  • Sanitation Standards
  • Hygiene practices
  • Nutrition knowledge
  • Food presentation

Accomplishments

  • Won Partner of the Quarter in 2019.
  • Promoted to Manager after 6 months.
  • Promoted to Assistant Director of Food Safety after 16 months.
  • Supervised teams of 12 staff members.
  • Documented and resolved food safety issues which led to a 50% increase in food safety scores.
  • Achieved three consecutive certificates of recognition for outstanding store and staff cleanliness across three quarters.

Awards

Partner of the Quarter, Starbucks Coffee Co.

Certification

  • ServSafe: Food Protection Manager - 06/04/2023-06/04/2028

Timeline

Barista

Starbucks Coffee Co.
06.2022 - Current

Passador

Pampas Las Vegas
05.2022 - 09.2022

Assistant Director of Food Safety

Chick-Fil-A
07.2020 - 03.2024

Crew Member

Five Guys Burger and Fries
01.2019 - 06.2020

Barista

Starbucks Coffee Co.
03.2018 - 04.2019

Courtesy Clerk

SAFEWAY
08.2017 - 12.2018

High School Diploma -

Los Altos High School

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Kynon Brunner