Kynshasha Williamson
Century,FL
Summary
Focused Key Holder that offers top skills in customer service and cash handling paired with great multitasking and communication abilities. Committed to driving top-level performance and quality service. Enthusiastic and quick-learning that helps to support and prepares team to balance guest experience with necessary operational tasks.
Overview
5
5
years of professional experience
Work History
Sales Lead Keyholder
Dollar General
Century, FL
05.2023 - 01.2024
- Assisted in training new sales associates on store policies, procedures, and standards of operations.
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
- Processed payments using various methods such as credit cards or cash transactions.
- Supervised staff during shifts to ensure proper coverage of the floor at all times.
- Monitored daily activities of employees including register transactions and stocking shelves.
- Assisted customers in locating items within the store or online through use of technology resources.
- Provided feedback on employee performance evaluations as needed by management team members.
- General housekeeping to maintain store image.
Team Member
Whatabuger
Century, FL
10.2022 - 04.2023
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Resolved customer issues promptly in a professional manner.
- Monitored expiration dates on food items for freshness assurance.
- Worked hard to learn required tasks quickly to maximize performance.
Sales Associate
Bed Bath & Beyond
Pensacola, Florida
11.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Tracked stock using company inventory management software.
- Assisted managers in counting down drawers after closing.
Delivery Driver
DoorDash
Pensacola, Florida
09.2021 - 01.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
Team Member
Whataburguer
Baytown, TX/Pensacola, FL, TX
06.2021 - 01.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Bagged and prepared orders to leave building with complete accuracy.
- Trained new employees.
Cashier
Dollar Tree
Baytown, TX
07.2020 - 08.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for the best appearance, depending on the season.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained organized and orderly front end and removed carts, baskets and debris.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cashier
Chicken Express
Mont Belvieu, TX
06.2019 - 07.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Trained new hires
- Restocked and organized merchandise throughout store.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Cleaned drive-thru, bathrooms, office, lobby, parking lot, outside windows, food lines,
- Cooking food, prepping food, dropping and marinating chicken, tracking food dates.
Education
High School Diploma -
Pensacola High School
Pensacola, FL05.2019
Some College (No Degree) - Social Work
Lee College
Baytown, TXSkills
- Sales Goal Attainment
- Store Operations Oversight
- Staff Oversight
- POS System Operations
- Cash Handling
- Teamwork and Collaboration
- Customer Needs Assessment
- Product Recommendations
- Returns and Refunds
- Bank Deposits
- Training and Mentoring
- Retail Knowledge
Timeline
Sales Lead Keyholder
Dollar General
05.2023 - 01.2024
Team Member
Whatabuger
10.2022 - 04.2023
Sales Associate
Bed Bath & Beyond
11.2021 - 05.2022
Delivery Driver
DoorDash
09.2021 - 01.2022
Team Member
Whataburguer
06.2021 - 01.2022
Cashier
Dollar Tree
07.2020 - 08.2020
Cashier
Chicken Express
06.2019 - 07.2020
High School Diploma -
Pensacola High School
Some College (No Degree) - Social Work
Lee College
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