Kynyurie Campbell

• Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
• Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
• Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
• Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
• Delivered packages to customer doorsteps and business offices.
• Contributed to team success by assisting with packing, labeling, organizing inventory when needed.
• Verified accuracy of all deliveries against order forms.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

Answered customers' questions regarding products, prices, and availability.

• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Handling special orders such as windows and doors and all forms of exterior housing.
• Working on computers for 10+ hours a day.
• Attending end of year meetings to go over sales.
• Setting up new credit accounts and pay as you go accounts.
• Serving customers with knowledgeable and friendly support.
• Forging lasting relationships with customers through effective communication and quick response.
• Spending time going through every viable option to get needed results.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Provided personalized shopping experiences for repeat customers by remembering their preferences.
• Prioritized helping customers over completing other routine tasks in store.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Took over managerial duties, while manager was on extended lead.
• Properly checked inventory and stocked items accordingly.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Handled highly stressed situations in a timely manner.
• Provided above and beyond customer service to both new and repeat customers.
• Built customer loyalty by delivering an excellent shopping experience.
• Maintain a clean and organized store for a optimal customer environment.
• Closing duties which include, handling end of the day deposits, and handling large amounts of money.
• Managerial duties including both closing and opening the store.
• Answering customer questions about products, and helping locate particular items.
• Unloading delivery trucks.