- Gardening
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Knitting and Crocheting
- Cooking
- Graphic Design
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Music
Kyomi Irizarry
Orlando
Summary
Dynamic professional with extensive experience as a DMV Title Clerk at OATA TAP LLC, excelling in document verification and title processing. Known for accuracy and precision, I effectively resolved customer issues while maintaining a calm demeanor. Proven ability to manage deadlines and enhance customer satisfaction through strong interpersonal skills.
Overview
5
5
years of professional experience
Work History
DMV Title Clerk
OATA TAP LLC
05.2025 - 07.2025
- Prepared tax and title documents to submit legal transfer work to DMV.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Calculated and remitted state sales tax, service, and other charges.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Communicated with customers to resolve common title issues.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
Front Desk Receptionist
Planet Fitness Gym
03.2024 - 02.2025
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
DMV Clerk
Orange County Tax Collector
09.2023 - 01.2024
- Organized and prepared tax and title documents to transfer ownership of property.
- Researched information in municipal archives upon request of public officials or private citizens.
- Created documents with applicant information and verified data against [Type] database information.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Updated documents such as municipal codes and city charters.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
Line Maker
Babbakoo's Burrito's
06.2022 - 05.2023
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared food items in compliance with recipes and portioning control guidelines.
Barista
Tbaar
07.2022 - 01.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
Boba Barista
Zero Degrees Bubble Tea
06.2021 - 05.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Barista
Foxtail Coffee
02.2020 - 03.2021
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Promoted additional items with beverages, increasing store sales.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Education
Medical Informatics
Penn Foster Highschool (online)
Scranton, PA08-2023
Skills
- Deadline management
- Document verification
- Title processing
- Accuracy and precision
- Returns processing
- Drawer balancing
- Product restocking
- Checkout monitoring
- Financial records oversight
- Report preparation
- Up-selling
- Coffee expertise
- Soft selling
- Latte art
- Espresso machine operation
- Opening and closing duties
- Solid problem solver
- Adaptive and creative
- Ingredient restocking
- Calm demeanor
- Table bussing
- Sandwich preparation
- Conflict mediation
- Quality control
- Cash register operation
- Food preparation
- Conflict resolution
- Efficient time management
- Interpersonal skills development
- Food safety
- Tea expertise
- Display case merchandising
- Positive and professional
- Food assembly
- Work station sanitation
- Work station setup
- Grilling
- ServSafe
- Temperature control
- Basic mathematics
- Equipment operation
- Multitasking
- Time management proficiency
- Proper food temperatures
- Food storage
- Plating and portion control
- Productivity and efficiency
- Strong work ethic
Accomplishments
- Collaborated with team of 5 in the development of Driver license Tests.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved customer complaint which led to deescalating the situation.
- Achieved getting orders ready in 10-15 minutes by completing fast pacing and working together with my team with accuracy and efficiency.
- Trained and mentored 16 employees.
- Completed manager training program.
- Redesigned coffee menu for improved readability.
- Memorized ingredients and recipes for 36 specialty drinks.
- Served individually made coffee drinks to over 350 customers daily.
Interests
Timeline
DMV Title Clerk
OATA TAP LLC
05.2025 - 07.2025
Front Desk Receptionist
Planet Fitness Gym
03.2024 - 02.2025
DMV Clerk
Orange County Tax Collector
09.2023 - 01.2024
Barista
Tbaar
07.2022 - 01.2023
Line Maker
Babbakoo's Burrito's
06.2022 - 05.2023
Boba Barista
Zero Degrees Bubble Tea
06.2021 - 05.2022
Barista
Foxtail Coffee
02.2020 - 03.2021
Medical Informatics
Penn Foster Highschool (online)
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