Kyon Graham
Randolph,MA
Summary
Over 10 years of healthcare experience in both ambulatory and hospital settings who possess a strong background in clinical patient care and administrative support.
Overview
12
12
years of professional experience
Work History
Repair Technician
STERIS
05.2022 - Current
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
- Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for a variety of devices.
- Improved equipment functionality by diagnosing and repairing various surgical instruments.
- Facilitated cost savings for customers by utilizing refurbished parts when appropriate without compromising the quality of the repair.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Expanded technical knowledge through continuous education in industry developments and trends.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, and welding.
Instrument Technician
Brigham and Women's Hospital
07.2018 - 04.2022
- Utilize approved PPE as appropriate.
- Receive soiled, used, and/or contaminated equipment, surgical instruments, scopes, and supplies from Operating Rooms, patient care units, and specialized areas.
- Document arrival and cleaning process utilizing SPM.
- Disassemble items as needed before choosing appropriate cleaning method.
- Identify items in need of repair upon receipt and ensures information is maintained during cleaning process.
- Select and utilize appropriate manual cleaning tools to achieve instrument decontamination, including but not limited to instrument brushes, enzymatic detergent, flushing devices, ultrasonic bath, leak tested.
- Document all work performed utilizing instrument tracking software SPM.
- Inspect and assembles all equipment, instruments, scopes, and instrument sets following product recipe, verifies items are functional, free of debris and required per instrument receipt.
- Document items missing from instrument set, escalating set to CPD Clinical Operations Supervisor or Designee for further guidance.
- Identify and places appropriate internal indicator as required.
- Select appropriate packaging method, including any sterilization accessories (corner protectors etc.) ensures all external indicators and/or labels are securely affixed to item.
- Interpret package labeling to select appropriate sterilization method and approved cycle, options include Steam, STERRAD, or other as required.
- Inspect packages to ensure all external indicators, filters, and/or labels are securely affixed to items, returns non-satisfactory products to instrument room.
- Load sterilizer as appropriate to ensure cycle completion; includes biological testing as appropriate.
- Perform routine sterilizer testing including biological monitoring, leak test, and bowie dick test as appropriate.
- Utilize patient specific pick lists to accurately gather surgical instruments and disposable supplies requested by attending surgeon or another Peri-Operative representative. Document case cart build process in SPM, continuously updating the record as items are fulfilled to maintain integrity of needs list.
- Inspect items during the pick process to ensure package integrity remains intact, package is within expiration date, and substitutions are appropr
Lead Operating Room Assistant
Brigham and Women's Hospital
07.2017 - 11.2018
- Initiated and received all telephone calls/messages to and from different areas throughout the hospital.
- Directing operating room assistants to assistant in the needs of the OR.
- Transported and assisted in the transfer of patients of all ages and background.
- Properly identifies patients utilizing 2 approved identifiers.
- Cleaned Operating Rooms and equipment.
- Assisted in retrieval, moving, set-up and return of specialized equipment and instrumentation.
- Delivered of specimens to labs (microbiology, cytology, pathology, and lab control).
- Restocked supplies, confirming sufficient inventory levels prior to procedures.
Operating Room Facilitator
Brigham's & Women's Hospital
08.2015 - 07.2017
- Coordinate the effective and efficient flow of a complex operating room schedule.
- Assure that pre-medication and transportation of patients to and from area meets the tight deadlines of the operating room schedule.
- Keep nurses, physicians, etc., informed of the progress of the schedule, alerts them to actual or potential delays, and notifies them of expected time changes.
- Alert appropriate nursing and anesthesia staff to additions or changes to the schedule to ensure optimum utilization of operating rooms.
- Identify visitors to the area and directs them to appropriate locations.
- Keep a daily log, which requires monitoring time of patient arrival and progress of case. Maintaining a well stocked, clean and orderly work environment.
- Assist OR Nurses in maintaining computer input affecting the daily OR change for surgery and anesthesia.
Education
Sterile Processing Technology
Massachusetts Bay Community College
Framingham, MA07.2018
Skills
- Clerical support Epic
- Microsoft Office Data entry
- SPM Processing instruments
- Sterilization procedures Decontamination and sanitation
- Customer Service
- Relationship Building
- Equipment Maintenance
- Multitasking
- Interpersonal Skills
- Team building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Repair Technician
STERIS
05.2022 - Current
Instrument Technician
Brigham and Women's Hospital
07.2018 - 04.2022
Lead Operating Room Assistant
Brigham and Women's Hospital
07.2017 - 11.2018
Operating Room Facilitator
Brigham's & Women's Hospital
08.2015 - 07.2017
Sterile Processing Technology
Massachusetts Bay Community College
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