Kyona Graham
Locust Grove,GA
Summary
Accomplished Certified Nursing Assistant with a proven track record at Hazelhurst Court Care and Rehab, excelling in patient care and HIPAA compliance. Demonstrated ability to enhance patient wellbeing and safety through vital signs monitoring and compassionate support. Skilled in electronic charting, significantly improving patient care documentation accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Hazelhurst Court Care and Rehab
Hazlehurst, GA
03.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Certified Nursing Assistant
Chestnut Ridge &’ Rehabilitation Center
Cumming, GA
03.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Nursing Assistant
Bostick Nursing Facility
Milledgeville, GA
09.2022 - 03.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Customer Service Representative
GEICO
Macon, GA
12.2021 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Telfair County High School
05.2017
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Collecting vital signs
- Basic Life Support
- Vital signs monitoring
- Compassionate
- Medical terminology knowledge
- Electronic Charting
Certification
CNA License : GA , NE , SC , IA , ND , VT , MI , SD , ND , PA
Timeline
Certified Nursing Assistant
Hazelhurst Court Care and Rehab
03.2024 - Current
Certified Nursing Assistant
Chestnut Ridge &’ Rehabilitation Center
03.2023 - Current
Certified Nursing Assistant
Bostick Nursing Facility
09.2022 - 03.2023
Customer Service Representative
GEICO
12.2021 - 08.2022
Telfair County High School