K'YONIA WORD
Baltimore,MD
Summary
Motivated and compassionate healthcare professional seeking a position in a patient-focused organization where I can utilize my clinical knowledge, phlebotomy skills, my leadership, and commitment to quality care to support health outcomes and contribute to a collaborative medial team.
Overview
1
1
Certification
6
6
years of professional experience
Work History
CNA Caregiver
Sygnery Homecare
Cockeysville
08.2026 - Current
- Provided personal care and companionship for Sygnery Homecare clients in private homes.
- Assisted Sygnery Homecare clients with bathing, grooming, and dressing
- Monitored vital signs and reported changes to nurses
- Supported mobility with transfers, ambulation, and positioning
- Documented care notes and daily client observations
- Prepared meals and assisted with feeding routines
- Maintained clean environments and sanitized care equipment
- Communicated client needs clearly with homecare team members
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Protected patient privacy by ensuring confidentiality in all interactions and documentation. with strict adherence to HIPAA protocols.
Patient Care Technician
University Of Maryland
Baltimore, MD
12.2025 - 06.2026
- Supported nursing staff in patient care tasks, improving patient comfort and satisfaction.
- Assisted nursing staff with patient care tasks, enhancing overall patient comfort and satisfaction.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Performed hourly rounds and responded promptly to call lights.
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Assisted nurses and physicians in operation of medical equipment and provision of patient care.
- Advanced skills in drawing blood, EKG/telemetry monitoring, and complex wound/tube care also starts peripheral IVs.
- Ensured cleanliness of work area to uphold infection control standards and promote patient safety.
- Monitored and documented patient behavior, facilitating timely interventions and accurate laboratory testing.
- Measured and recorded food and liquid intake and urinary and fecal output.
- Reported changes in patient status to nursing staff in a timely manner.
- Maintained confidentiality of patient information in compliance with healthcare regulations. to protect the organization's value.
- Assisted nurses and physicians in operating medical equipment and providing patient care.
- Advanced skills in drawing blood, EKG/telemetry monitoring, and complex wound/tube care also start peripheral IVs.
DSP & CMT
Forward Vision
Cockeysville, MD
05.2025 - 02.2026
- Facilitated daily living activities, promoting independence and enhancing quality of life for individuals.
- Provided compassionate and patient care to individuals with disabilities in a residential setting.
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Ensured accurate record-keeping of client data, including incident reports, progress notes, and treatment plans.
- Cultivated positive relationships with clients through trust-building activities and emotional support.
- Developed positive relationships with clients through trust building activities and by providing emotional support.
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Provided transportation to medical and recreational appointments.
- Prepared and served food for patients, following special prescribed diets.
Phlebotomist
Lab Corp
Baltimore, MD
01.2024 - 01.2025
- Assisted certified phlebotomists with venipuncture and capillary blood collection, gaining practical experience in patient care.
- Prepared and organized supplies for blood draws, ensuring sterile and efficient setup.
- Verified patient identity and assisted in proper labeling and documentation of specimens.
- Observed and practiced safety and infection control protocols in accordance with OSHA and facility guidelines.
- Gained hands-on experience with specimen handling, storage, and transport procedures.
- Maintained clean and organized work areas, contributing to efficient clinical operations and patient safety.
- Provided patient support and reassurance before and after procedures.
- Resolved difficult situations during phlebotomy procedures, ensuring patient comfort and adherence to safety protocols.
- Demonstrated knowledge of safety protocols, including proper handling of contaminated needles and biohazardous materials.
CNA & CMT
Private Duty
Baltimore, MD
01.2021 - 01.2024
- Assisted patients with daily living activities such as bathing, dressing, grooming, and toileting.
- Monitored and recorded vital signs including temperature, pulse, respiration, and blood pressure.
- Assisted patients with mobility through safe turning, repositioning, and transporting techniques to enhance comfort and prevent injuries.
- Delivered emotional support and companionship to patients and residents, fostering a compassionate environment for recovery.
- Report any changes in patient conditions to nursing staff promptly.
- Assisted with feeding patients and documenting intake and output.
- Maintained a clean and safe patient environment, and following infection control guidelines.
- Collaborated with nursing staff to implement care plans, promoting patient comfort and dignity throughout their care journey.
- Documented care provided in patients records accurately and timely.
- Administered prescribed medications to patients following safety protocols.
- Observing and reporting any physical or behavioral changes related to medication.
- Documenting medication administration accurately and immediately.
- Ensured medications were stored according to safety guidelines and protocols.
- Collaborated with a registered nurse to deliver patient care effectively.
CNA Internship
Future Care Irvington
Baltimore, MD
11.2020 - 01.2021
- Observed and assisted certified CNA's in providing basic patient care under supervision.
- Assisted patients with hygiene tasks, ensuring comfort and dignity during bathing, grooming, and toileting.
- Practiced taking and recording vital signs including temperature, pulse, and blood pressure.
- Conducted vital sign checks and accurately recorded temperature, pulse, and blood pressure to monitor patient health.
- Assisted with meal distribution and feeding patients.
- Supported maintaining a clean and safe environment by changing linens and disinfecting equipment.
- Observed how to document care activities in patient records.
- Shadowed nursing staff to learn effective communication with patients and interdisciplinary teams.
- Engaged with clients to understand their needs and provide assistance.
Education
High School Diploma -
Purpose & Potential Christian Arts Academy
BaltimoreSkills
- Patient care
- Vital signs monitoring
- Medication administration
- Infection control
- Specimen collection
- Time management
- Crisis management
- Multitasking and organization
- Performance monitoring
- Team leadership
- Team supervision
- Training facilitation
- Communication skills
- Verbal and written communication
- Conflict resolution
- Empathy and patience
- Emotional intelligence
Certification
Certified Nursing Assistant (2020), CPR- First Aid (2023), Certified Medication Technician (2024), Phlebotomy (2024), BLS- Basic Life Support (2025)
Timeline
CNA Caregiver
Sygnery Homecare
08.2026 - Current
Patient Care Technician
University Of Maryland
12.2025 - 06.2026
DSP & CMT
Forward Vision
05.2025 - 02.2026
Phlebotomist
Lab Corp
01.2024 - 01.2025
CNA & CMT
Private Duty
01.2021 - 01.2024
CNA Internship
Future Care Irvington
11.2020 - 01.2021
High School Diploma -
Purpose & Potential Christian Arts Academy