Kyonna Davis
Carmichael,CA
Summary
Qualified Social Services Designee with a comprehensive background in coordinating and implementing social service programs. Effectively facilitated collaboration among multidisciplinary teams to enhance client care and support. Demonstrated expertise in assessing client needs and developing individualized service plans.
Overview
6
6
years of professional experience
Work History
Social Services Designee
Windsor El Camino Care Center
05.2022 - Current
- Developed comprehensive assessments to identify client strengths, challenges, and areas needing support or intervention.
- Monitored progress towards established goals through regular client check-ins, adjusting strategies based on feedback or new information as needed.
- Established trusting relationships with clients, fostering open communication and enabling effective advocacy.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated services for 180+ residents with other agencies, community-based organizations, and healthcare professionals to provide valuable benefits to clients.
- Improved client satisfaction by efficiently addressing concerns or grievances promptly.
- Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from clients and service providers.
- Streamlined appointment cancellations and rescheduling, minimizing disruptions to daily operations.
- Implemented a new online booking system that increased accessibility for clients seeking to schedule appointments remotely.
CNA - Certified Nursing Assistant
Windsor El Camino Care Center
12.2018 - Current
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Built rapport with patients and families, providing emotional support during difficult times.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported needs of 100+ residents under long-term care.
Education
Bachelor of Science - Healthcare Management/ Gerontology Management
American InterContinental University
Schaumburg, IL05.2021
Skills
- Time management
- Problem-solving
- Multitasking
- Community Outreach
- Interviewing skills
- Written and verbal communication
- Elderly care proficiency
Timeline
Social Services Designee
Windsor El Camino Care Center
05.2022 - Current
CNA - Certified Nursing Assistant
Windsor El Camino Care Center
12.2018 - Current
Bachelor of Science - Healthcare Management/ Gerontology Management
American InterContinental University
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