Kyora S Wallace
The Bronx,NY
Summary
A passionate and personable person with a background in theater, teaching, and public speaking, seeking to provide exceptional customer service in a dynamic hospitality setting. With an English degree, excellent communication skills, and a knack for creating positive experiences, the goal is to enhance the experience for each customer on and off stage.
Overview
6
6
years of professional experience
Work History
Teaching Artist
Epic Theatre Ensemble
03.2023 - 06.2024
- Advised 15 to 30 high school students all over NYC on how to create modern adaptations of classic plays while encouraging them to utilize their research and imagination, I was able to educate them on various social justice issues while bolstering their creativity
- Coordinated rehearsals and showings of one of the touring pieces by reaching out to multiple colleges and high schools across the city to schedule performances.
Hostess/Cashier
Buffalo Wild Wings
05.2021 - 08.2021
- Greeted and directed guests to tables following the restaurant's seating arrangements and policies to ensure a positive guest experience
- Supported servers by bussing tables and communicating how to handle large parties.
Escape Room Host
Puzzle Break
05.2020 - 05.2020
- Coached groups of 4 to 6 guests through analyzing various types of themed puzzles to complete the escape room
- Monitored customers as they went through the activities and assisted them with discreet and carefully crafted clues.
Team member
Sugar Hill Creamery
06.2018 - 08.2018
- Oversaw the operations of the store by ensuring the quality of the ice cream, and maintaining the cleanliness of the store
- Fulfilled food, coffee, and ice cream orders for customers in-store and online
- Received and Processed online and in-store purchases on our POS system.
Education
Bachelor of Arts - English
SUNY Oneonta
Oneonta, NY05.2022
Skills
- Microsoft Office
- Customer service
- Leadership
- Classroom Experience
- Excellent communication skills
- Creativity and Innovation
- People skills
- Positive attitude
- Collaborating effectively
- Classroom Management
- Guest Relations Management
- Relationship Building
Timeline
Teaching Artist
Epic Theatre Ensemble
03.2023 - 06.2024
Hostess/Cashier
Buffalo Wild Wings
05.2021 - 08.2021
Escape Room Host
Puzzle Break
05.2020 - 05.2020
Team member
Sugar Hill Creamery
06.2018 - 08.2018
Bachelor of Arts - English
SUNY Oneonta
Similar Profiles
Miguel MunozMiguel Munoz
Security Officer at Black Ensemble TheatreSecurity Officer at Black Ensemble Theatre
Lucas Toll LuchsingerLucas Toll Luchsinger
Theatre Performer at Elizabeth Youth Theatre Ensemble: Shots FiredTheatre Performer at Elizabeth Youth Theatre Ensemble: Shots Fired
Jenna ScordinoJenna Scordino
Props Designer at Ensemble Theatre Company Of Santa BarbaraProps Designer at Ensemble Theatre Company Of Santa Barbara