Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
Accounting Coordinator
Consolidated Flooring of Chicago, LLC
Addison, IL
05.2023 - 10.2024
⦁ Reviewed, managed, and updated customer accounts to show their current contact and payment information
⦁ Processed new customer and vendor forms to set up accounts in the system
⦁ Conducted research on customer and vendor accounts as needed to answer inquiries or resolve issues related to payments received or payments owed
⦁ Assisted in resolving customer billing disputes and discrepancies
⦁ Reconciled customer statements against internal records to identify any discrepancies or errors
⦁ Responsible for receiving and recording cash, checks, credit card, and ACH payments received daily
⦁ Managed daily cash receipts and posting payments to the correct customer account
⦁ Reconciled monthly cash receipts with the monthly bank deposits
⦁ Generated, mailed, and monitored invoices. Verified all invoices were accurate before sending them out to the client in a timely manner.
⦁ Posted and verified entries to logs, spreadsheets, or reports to update department records and accounting system.
⦁ Processed invoices, credit memos, and other documents related to account receivable
⦁ Created and managed Lein Waivers
⦁ Managed collections activity by generating weekly aging reports to track overdue payments,communicating effectively with the clients to ensure timely collections,sending copies of invoices and statements to facilitate payment of outstanding invoices, issuing monthly statements to clients.
⦁ Resolved collection disputes by investigating our system and working effectively with the customer to discover where the discrepancy is and to resolve the discrepancy
⦁ Maintained detailed records of all collections activities including contact attempts, customer response, and payment arrangements made with customers. Conducted periodic reviews of delinquent accounts and initiated appropriate action based on company policies.
⦁ Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs
⦁ Guided employees in handling difficult or complex problems
⦁ Consulted with managers to resolve problems relating to employee performance
⦁ Processed and filed away Purchase Orders
Payroll Coordinator
Abc Heating And Air Conditioning
Arlington Heights, IL
11.2022 - 05.2023
Processed weekly payroll for over 500 employees; ensuring accuracy and compliance with federal, state, and local regulations.
Analyzed employee time records to determine eligibility for overtime pay according to company policies.
Provided support to employees regarding issues related to their paychecks or other payroll matters.
Managed files and payroll for many employees.
Entered corrected records into software and added additional adjustments as required.
Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
Researched and resolved employee payroll questions and issues via email, phone and in person.
Assisted employees with payroll-related inquiries, providing clear and concise information.
Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
Managed timekeeping system and resolved any timecard discrepancies.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.