KYRA AYTCH
Carteret,NJ
Summary
Driven by a results-focused approach, helped with leveraging my organization and customer service skills, I've significantly improved operational efficiency and data accuracy across roles, achieving notable client satisfaction and business growth. Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.
Overview
4
4
years of professional experience
Work History
Customer Order Specialist
Amazon
01.2023 - 12.2023
- Provided exceptional customer service, resolving issues promptly and professionally.
- Assisted over 100+ customers by walking through online ordering processes.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Customer Relationship management (CRM) Advanced knowledge in managing customer interactions,maintaining databases, and analyzing data to enhance customer satisfaction and drive business growth.
Customer Sales Rep
Marriot Hotel
01.2022 - 08.2022
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Responded to customer calls and emails to answer questions about products and services.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Described product highlights and benefits to help guide purchasing decisions.
- Contacted potential customers to capitalize on sales opportunities.
Data Entry Clerk
CityMD
01.2021 - 07.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Office Assistant
Washinton Circle of Services
11.2019 - 04.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Used DOCTA to schedule appointments for doctor visits and procedures.
Education
Microsoft Office Specialist
Microsoft
New York, NY07.2024
Electronic Health Records Certified -
Bar Pc Training
04.2024
Microsoft Outlook -
Microsoft Training
03.2024
Bookeeping - Bookeeping Certified
Bar Pc Training
Highland Park, NJ01.2024
Specialist in Psychology -
Touro College
04.2020
Skills
- Organization
- Customer Service
- Efficiency
- Client satisfaction
- Trained in Docta
- Microsoft
- Skilled in intuit software
- Medical terminology certified
References
- Brian barberi, BARPC TRAINING, brian@pctrain.net
- Natisha Holland, MENTOR, 9176039924
Timeline
Customer Order Specialist
Amazon
01.2023 - 12.2023
Customer Sales Rep
Marriot Hotel
01.2022 - 08.2022
Data Entry Clerk
CityMD
01.2021 - 07.2021
Office Assistant
Washinton Circle of Services
11.2019 - 04.2020
Microsoft Office Specialist
Microsoft
Electronic Health Records Certified -
Bar Pc Training
Microsoft Outlook -
Microsoft Training
Bookeeping - Bookeeping Certified
Bar Pc Training
Specialist in Psychology -
Touro College
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