Kyra Baker
Harrisburg,PA
Summary
Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Nursing Assistant/ Unit Secretary
Wellspan Health- York Hospital
01.2020 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented care actions by completing records and logs in medical software system.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Customer Service Representative
The Lucky Cupcake Company
10.2016 - 12.2019
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Maintained up-to-date knowledge of product and service changes.
Receptionist
Hunterdon Care Center
11.2015 - 11.2017
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelor of Science - Nursing
Saint Joseph's University
Lancaster, PA05-2025
Bachelor of Science - Sociology
York College of Pennsylvania
York, PA05-2021
Skills
- Infection control
- Monitoring intake and output
- Vital sign monitoring
- Electronic charting
- Basic life support
- Mobility assistance
- Computer literate
- Direct patient care
Timeline
Nursing Assistant/ Unit Secretary
Wellspan Health- York Hospital
01.2020 - Current
Customer Service Representative
The Lucky Cupcake Company
10.2016 - 12.2019
Receptionist
Hunterdon Care Center
11.2015 - 11.2017
Bachelor of Science - Nursing
Saint Joseph's University
Bachelor of Science - Sociology
York College of Pennsylvania
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