Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyra Barrows

Wasilla,AK

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level transcriber position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

Duclos Orthodontics
08.2019 - 08.2022
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Implemented time-blocking and schedule notifications to optimize time management.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Front Desk Representative

Grizzly Family Fitness
05.2016 - 07.2019
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Tanning Consultant

Paradise Tanning Salon
10.2015 - 05.2016
  • Educated clients on health and safety of tanning facilities and procedures.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Maintained clean and stocked front counter area.
  • Scheduled clients based on number of beds and booths with consideration of walk-in averages.
  • Informed and demonstrated how to use tanning equipment to new clients.

Cashier

Three Bears
07.2014 - 02.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Education

Associate of Arts -

UAA
Wasilla
08.2019

Skills

  • Information Management
  • Confidentiality Requirements
  • Timesheet Management
  • Schedule Management
  • Problem-Solving
  • Data Entry
  • Schedule Organization
  • Daily Timekeeping
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Medical Terminology
  • Effective Multitasking
  • Critical Thinking

Certification

Highschool Diploma

Associates Degree

HIPPA Certification

CPR Certified

Timeline

Scheduling Coordinator

Duclos Orthodontics
08.2019 - 08.2022

Front Desk Representative

Grizzly Family Fitness
05.2016 - 07.2019

Tanning Consultant

Paradise Tanning Salon
10.2015 - 05.2016

Cashier

Three Bears
07.2014 - 02.2015

Associate of Arts -

UAA

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Kyra Barrows