Summary
Overview
Work History
Education
Skills
Timeline
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Kyra-Bel Turnbo

Philadelphia,Pennsylvania

Summary

Knowledgeable server with solid background in retail operations and customer service, consistently ensuring strong communication and positive customer interactions. Proven ability to manage high-volume peak hours efficiently and resolve issues promptly. Demonstrated strength in cash handling, attention to detail, guest expectations, and teamwork.

Overview

2
2
years of professional experience

Work History

Volunteer Coordinator

Feast of Service
01.2023 - 04.2025
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
  • Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
  • Developed comprehensive training materials to ensure volunteers were well-prepared for their roles.
  • Served as a liaison between volunteers and senior leadership, ensuring open lines of communication and promoting a transparent environment where concerns could be addressed promptly.
  • Worked with leadership staff and special committees to define volunteer mission and set standards.

Family Caregiver

Vital Support Home Health Care Agency
11.2024 - 05.2025
  • Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
  • Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
  • Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.

Server

Helping Hands
05.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized time management to coordinate multiple events, prioritizing tasks to guarantee timely service

Cashier

Chipotle Grill
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked Interactively with colleagues to reach sales targets

Education

Abraham Lincoln High School

Skills

    Business process improvement

    Organizational development

    Executive communication

    Competitive intelligence

    Complex problem solving

    Customer service

Timeline

Family Caregiver

Vital Support Home Health Care Agency
11.2024 - 05.2025

Cashier

Chipotle Grill
09.2023 - Current

Server

Helping Hands
05.2023 - Current

Volunteer Coordinator

Feast of Service
01.2023 - 04.2025

Abraham Lincoln High School

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Kyra-Bel Turnbo