Kyra Butler
Magna
Overview
16
16
years of professional experience
Work History
Cleaner
Self-employed
01.2010 - Current
- Maintained cleanliness and sanitation of assigned areas to ensure a hygienic environment.
- Operated cleaning equipment and tools effectively for optimal performance.
- Demonstrated attention to detail in all cleaning activities to uphold standards.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Paralegal
Lexington Law Firm
10.2014 - 06.2015
- Managed high-volume customer inquiries through various channels to ensure timely resolutions.
- Developed and maintained comprehensive knowledge of products to enhance customer experience and satisfaction.
- Collaborated with cross-functional teams to address complex customer concerns effectively.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Daycare Teacher
Abc Great Beginnings
01.2011 - 01.2013
- Designed and implemented engaging lesson plans that fostered children's cognitive and emotional development.
- Cultivated a safe and nurturing environment, promoting positive social interactions among children.
- Collaborated with parents to communicate children's progress and address developmental concerns effectively.
- Organized and led extracurricular activities that enhanced children's creativity and physical skills.
- Developed strategies for conflict resolution, fostering a harmonious classroom atmosphere.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Timeline
Paralegal
Lexington Law Firm
10.2014 - 06.2015
Daycare Teacher
Abc Great Beginnings
01.2011 - 01.2013
Cleaner
Self-employed
01.2010 - Current
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