Kyra Conyers
Baltimore ,MD
Summary
Dynamic professional with a proven track record in customer service and teamwork, notably at Regency Furniture. Excelled in enhancing patron satisfaction and operational efficiency, showcasing exceptional problem-solving and multi-tasking abilities. Skilled in both customer engagement and safety protocols, contributing to significant improvements in workplace productivity and service quality.
Overview
1
1
Certification
Work History
Sales Associate
Regency Furniture
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Five Below
Flagger
Awp
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Managed work zones using large signs and hand signals to direct traffic.
Pick
Amazon
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in the workplace.
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
Head Gaurd
DRD Pools
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service.
- Maintained clean and safe facilities through diligent inspection routines and prompt reporting of maintenance issues.
- Contributed to budget planning processes, identifying cost-saving opportunities while maintaining high-quality service levels.
- Evaluated staff performance regularly, identifying areas for improvement and recommending appropriate professional development opportunities.
Education
Na - Undecided
Mcdaniel College
Westminster, MDSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Exceptional customer service
Certification
CMT
certified medication technician
certified to safely administer medication
Timeline
Sales Associate
Regency Furniture
Sales Associate
Five Below
Flagger
Awp
Pick
Amazon
Head Gaurd
DRD Pools
Na - Undecided
Mcdaniel College
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