Kyra Couch
Morley
Summary
Reliable professional with experience in animal care and customer-facing roles. Known for effective communication and teamwork skills. Committed to enhancing pet and human well-being and building positive relationships with all owners to drive satisfaction.
Overview
4
4
years of professional experience
Work History
Kennel Attendant
Monkeyshine Kennels Boarding and Daycare
Big Rapids, MI
01.2024 - 05.2026
- Monitored animal health and behavior to ensure well-being during boarding and daycare.
- Managed daily feeding schedules and administered medications as needed for pets.
- Maintained cleanliness of kennel facilities, ensuring a safe environment for animals.
- Assisted in training dogs through positive reinforcement techniques to promote good behavior.
- Communicated effectively with pet owners regarding their animals' needs and concerns.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Bathed and groomed dogs, ensuring cleanliness and comfort for pets.
- Assisted in scheduling appointments, optimizing workflow for grooming services.
Dog/Home Sitter
Personal Business
Big Rapids, MI
03.2023 - 03.2025
- Ensured proper care and well-being for dogs through daily exercise and engagement.
- Administered medications as required, ensuring adherence to treatment plans.
- Developed positive relationships with pets and owners to enhance trust and communication.
- Coordinated schedules with multiple clients to optimize service availability and efficiency.
- Adapted care strategies based on individual pet needs, enhancing overall satisfaction levels.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Managed household tasks including mail collection, plant care, and light cleaning to maintain home environment.
- Communicated regularly with pet owners regarding pet behavior and health updates to ensure peace of mind.
- Demonstrated adaptability by managing unexpected situations such as emergencies or changes in pet behavior effectively.
Holiday Sales Associate
Cabela's
Saginaw, MI
11.2023 - 12.2023
- Provided exceptional customer service, assisting customers with product selection and inquiries.
- Maintained knowledge of inventory and product features to enhance customer engagement.
- Collaborated with team members to execute merchandising strategies effectively.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted in maintaining organized merchandise displays and stock levels during peak holiday season.
- Captured high-quality images for various events, ensuring client satisfaction and adherence to project specifications.
Retail Sales Associate/Food and Beverage Attendant
The Yellow Window
Big Rapids, MI
06.2022 - 08.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring accurate stock availability for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction rates.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Operated food truck, ensuring high-quality food delivery and customer satisfaction.
- Greeted customers, answered menu questions and responded to complaints.
Child Sitter
Personal Employer
Big Rapids, MI
06.2022 - 08.2022
- Supervised children's activities, ensuring safety and engagement in playtime and learning sessions.
- Developed creative educational games that enhanced cognitive skills and promoted social interaction among children.
- Coordinated daily schedules, balancing recreational and educational activities effectively to maximize children's development.
- Communicated regularly with parents regarding children's progress, addressing any concerns or suggestions for improvement.
Education
No Degree - Biology/General Studies
Delta College
Bay City, MI05-2025
High School Diploma -
Big Rapids High School
05-2023
Skills
- Maintaining cleanliness
- Animal care
- Adaptable and flexible
- Animal handling expertise
- Customer service
- Patience and empathy
- Store cleaning
- Cash handling accuracy
- Teamwork and collaboration
- Fashion awareness
Timeline
Kennel Attendant
Monkeyshine Kennels Boarding and Daycare
01.2024 - 05.2026
Holiday Sales Associate
Cabela's
11.2023 - 12.2023
Dog/Home Sitter
Personal Business
03.2023 - 03.2025
Retail Sales Associate/Food and Beverage Attendant
The Yellow Window
06.2022 - 08.2022
Child Sitter
Personal Employer
06.2022 - 08.2022
No Degree - Biology/General Studies
Delta College
High School Diploma -
Big Rapids High School