Accomplished Manager, adept in staff development and leadership. Excelled in creating engaging programs and fostering strong local business connections. Skilled in MS Office, demonstrating excellent time management. Achieved significant improvements in customer service and staff training, ensuring a positive and productive work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
Sweet Fitness Kickboxing
Chico, CA
11.2023 - Current
Hired, trained, and motivated staff.
Conducted training sessions for staff.
Selling memberships.
Led coaching sessions to groups of 20-30 participants.
Coordinated follow-ups for leads.
Scheduled trial appointments.
Developed engaging curriculum for children's program.
Participated in designing comprehensive manuals for coaches and managers.
Handled customer inquiries via phone and email.
Developed connections with local businesses.
Generated posts for various social platforms.
Coordinated various events for members and staff.
Lead Administrative Support Assistant
State Of Missouri
Jefferson, City
08.2021 - 10.2023
Ensured eligibility of potential healthcare providers by verifying EDL list.
Ensured agencies could verify current staff and new hires through EDL.
Receptionist for EDL for new hires and current staff.
Provided administrative support through answering calls and mail handling.
Manager
Sweet Fitness Kickboxing
Chico, CA
12.2018 - 12.2020
As a Manager my job responsibilities include: Supervising staff while ensuring policies are being followed in the work place
Recruiting and completing the full onboarding process for new employees
Providing a positive work environment for staff and members as well as taking disciplinary action when needed
Handling all gym related phone calls, emails, and payments, increasing and maintaining sales within the gym, managing the needs of 500+ members
Nanny
Personal
Chico, CA
11.2018 - 01.2020
As a nanny my job responsibilities included: Maintaining and creating a schedule best fit for the child's development, creating educating activities using Microsoft Word Software, and maintaining diet and feeding times while providing a positive and safe environment
Daycare Teacher
Bidwell Seedlings
Chico, CA
11.2018 - 03.2019
As a daycare teacher my job responsibilities included: Taking over as lead teacher, developing new sign in and drop off procedures, maintaining state and health guidelines for all students
Using Microsoft to construct weekly lesson plans that engage and challenge the children of the classroom and developed a monthly newsletter to help keep the parents updated on the classroom procedures, expectations, and progress of the children
Lead Teacher/Floater
Jefferson City Daycare Center
Jefferson City, MO
10.2017 - 10.2018
As a lead teacher my job responsibilities include: Building a strong relationship with children and their families, preparing and implementing lesson plans for social and physical development using Microsoft
As a floater my job responsibilities include: Assisting and covering teachers when absent, cooking, cleaning, and maintaining any other activities within the building
This job also included answering phones, collecting payments, assisting with the food program, and all other office duties
In both positions I made sure to provide a safe positive atmosphere for the children
I attended regular trainings to stay current on all developmental tools for the children, so I could provide an environment that allowed them to use appropriate strategies while interacting with peers
Receiving Team
LULUS.COM
Chico, CA
03.2017 - 10.2017
As a member of the receiving team my responsibilities include: Unloading and organizing thousands of items per day, quality checking each item ensuring no damage or misprints, organizing a set amount of items for the styling team, and organizing the items in the warehouse for the processing team to ship
Processing/Quality Control
LULUS.COM
Chico, CA
02.2013 - 12.2016
As a member of the processing team my responsibilities include: Fulfilling a high number of orders, pulling various items from multiple locations in the warehouse and replenishing inventory as needed
Accounting/Sales Assistant
Fifth Sun Graphics
Chico, CA
07.2011 - 02.2013
As an accounting and sales assistant my responsibilities include: Assisting accounts payable, processing vendor invoices, Identifying and addressing price or quantity discrepancies, posting payments from customers involving thousands of lines of data entry, processing shortage reports, and organizing and documenting samples shipping out to trade shows
Education
Diploma -
Chico High School
Chico, CA
05.2013
Skills
Leadership
Hiring
Training
Staff management
Excellent Customer Service
Excellent time management skills
MS Office Proficient
Staff development
Certification
CPR / First Aid Certified
Timeline
Manager
Sweet Fitness Kickboxing
11.2023 - Current
Lead Administrative Support Assistant
State Of Missouri
08.2021 - 10.2023
Manager
Sweet Fitness Kickboxing
12.2018 - 12.2020
Nanny
Personal
11.2018 - 01.2020
Daycare Teacher
Bidwell Seedlings
11.2018 - 03.2019
Lead Teacher/Floater
Jefferson City Daycare Center
10.2017 - 10.2018
Receiving Team
LULUS.COM
03.2017 - 10.2017
Processing/Quality Control
LULUS.COM
02.2013 - 12.2016
Accounting/Sales Assistant
Fifth Sun Graphics
07.2011 - 02.2013
Diploma -
Chico High School
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