
Dependable Technical Help Desk agent with over 2 years of helpdesk experience. Successfully assists technicians with issues ranging from helping them log in to their Chrome account to troubleshooting elevator emergency phones.
My duties include answering incoming calls quickly and professionally, helping elevator technicians get connected with engineers, troubleshooting data devices/phones for elevators, and programming elevator phones.
My duties included picking tires, inner tubes, and other related items. In addition, I helped maintain warehouse cleanliness, and became very skilled in loading/unloading and packing. I was also trained to operate a forklift and obtained my forklift operator license.
My duties included answering customer calls quickly and professionally, placing service tickets on behalf of customers, and resolving customer issues. I was also trained on safety checks for technicians and dispatching technicians.
My duties included ensuring the store was opened and prepped properly for all shifts, making/packing customer orders, maintaining store cleanliness, and providing excellent customer service.