Customer-focused Team Leader experienced in operational management and strategic planning. Achieved organizational efficiency and cost reduction through effective decision-making and streamlined operations. Committed to enhancing customer experiences and fostering productive work environments that support team alignment and business goals.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Student Involvement Manager
Dorian Hall
Suite 366, Millennium Student Center ,63121
08.2025 - Current
Coordinated staff schedules and assignments to maintain coverage and productivity.
Improved marketing to attract new customers and promote the business. Tasks and daily work
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Improved marketing to attract new customers and promote business.
Established team priorities, maintained schedules and monitored performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Communicated goals and updates clearly to align staff with priorities.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Schnucks
Blake Harmon
577 Mid Rivers Mall Dr , St Peters , MO, 63376
09.2024 - Current
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Managed time efficiently to complete all tasks by deadlines.
<ul>
<li>Collaborated with peers on student engagement and assessment, enhancing overall performance.</li>
<li>Communicated with parents and administration to foster student growth.</li>
<li>Employed creative teaching techniques to promote appreciation and growth mindset among students.</li>
<li>Utilized science-related games and technology, achieving 90% improvement in quiz scores through student-led presentations.</li>
<li>Differentiated instruction through group and individual work, tailoring assignments to student interests and technology use.</li>
<li>Implemented class newsletter to keep parents informed about biology class updates.</li>
<li>Encouraged participation through incentives, promoting peer kindness and classroom involvement.</li>
<li>Conducted formative and summative assessments via Google Classroom, utilizing data to refine teaching strategies.</li>
</ul> at Arlington School District<ul>
<li>Collaborated with peers on student engagement and assessment, enhancing overall performance.</li>
<li>Communicated with parents and administration to foster student growth.</li>
<li>Employed creative teaching techniques to promote appreciation and growth mindset among students.</li>
<li>Utilized science-related games and technology, achieving 90% improvement in quiz scores through student-led presentations.</li>
<li>Differentiated instruction through group and individual work, tailoring assignments to student interests and technology use.</li>
<li>Implemented class newsletter to keep parents informed about biology class updates.</li>
<li>Encouraged participation through incentives, promoting peer kindness and classroom involvement.</li>
<li>Conducted formative and summative assessments via Google Classroom, utilizing data to refine teaching strategies.</li>
</ul> at Arlington School District
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