Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kyra Henderson

Athens,GA

Summary

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Publix
04.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Team Leader

Panera Bread
08.2019 - 11.2021
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Assistant Manager

Domino's Pizza
03.2017 - 05.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Certificate - Pharmacy Technician Program

University of Georgia
Athens, GA
01-2023

High School Diploma -

Oglethorpe County High School
Lexington
05-2010

Skills

  • Problem-solving skills
  • Teamwork and collaboration
  • Confidentiality and HIPAA
  • Customer relations
  • Workflow optimization
  • Insurance billing
  • Medication dispensing
  • Prescription filling
  • Documentation and reporting
  • Insurance verification
  • Supply restocking
  • Overseeing daily activities
  • Pharmacy law compliance

Certification

  • Licensed Pharmacy Technician - State Boards of Pharmacy.

Timeline

Pharmacy Technician

Publix
04.2023 - Current

Team Leader

Panera Bread
08.2019 - 11.2021

Assistant Manager

Domino's Pizza
03.2017 - 05.2018
  • Licensed Pharmacy Technician - State Boards of Pharmacy.

Certificate - Pharmacy Technician Program

University of Georgia

High School Diploma -

Oglethorpe County High School
Kyra Henderson