Kyra Henry
Harvest,AL
Summary
Innovative and known for high productivity and efficient task completion. Possess deep understanding of online retail platforms, consumer behavior analysis, and digital marketing strategies. Excel in time management, adaptability, and problem-solving skills, ensuring seamless experiences.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Huntsville, AL
06.2024 - Current
- Managed relationships with third-party vendors to ensure timely delivery of products.
- Built and maintained a digital database of shoppers' preferences and buying habits.
- Identified opportunities to enhance the user experience of customers when shopping online.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Server
Texas Roadhouse
Tuscaloosa, AL
04.2021 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Social Media Intern
Beauty Salon
Tuscaloosa, AL
01.2022 - 03.2024
- Assisted in creating and executing social media campaigns to increase brand awareness.
- Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
- Monitored and analyzed engagement metrics across all channels to determine effectiveness of campaigns.
Beauty Sales Associate
JCPenney
Tuscaloosa, Alabama
10.2021 - 01.2023
- Greeted customers upon arrival and provided assistance with product selection.
- Assisted in setting up displays, restocking shelves, and keeping the store clean and organized.
- Demonstrated products to customers and answered questions about features and benefits.
Education
Cosmetology License - Cosmetology
University Academy Hair Design
Tuscaloosa, Alabama05-2022
High School Diploma -
James Clemens
Huntsville, AL05-2020
Some College (No Degree) - Business Management
Troy University
Troy, ALSkills
- Social channel management
- Cross-channel marketing
- Promotional planning
- Returns management
- Issue resolution
- Customer service and retention
- Excellent customer service
Timeline
Digital Shopper
Walmart
06.2024 - Current
Social Media Intern
Beauty Salon
01.2022 - 03.2024
Beauty Sales Associate
JCPenney
10.2021 - 01.2023
Server
Texas Roadhouse
04.2021 - Current
Cosmetology License - Cosmetology
University Academy Hair Design
High School Diploma -
James Clemens
Some College (No Degree) - Business Management
Troy University