Kyra Johnson
Calumet City,Illinois
Summary
Dynamic and reliable, excelled at Chick-fil-A by enhancing customer satisfaction and streamlining operations. Demonstrated exceptional organization and an engaging personality, significantly reducing wait times and fostering brand loyalty. Trained new team members, showcasing leadership and a commitment to excellence. Skilled in both customer service and maintaining rigorous health standards.
Overview
1
1
year of professional experience
Work History
Fast Food Team Member
Chick-fil-A
02.2024 - Current
- Performed shift change tasks each day to keep store neat and running smoothly.
- Reduced customer wait times by quickly operating customer window and sales register.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Trained newly hired employees on routine tasks and customer service.
Education
High School Diploma -
Thornwood High School
17101 South Park Ave, South Holland, IL 6047305-2025
Skills
- Organization
- Excellent multi-tasker
- Engaging personality
- Reliable and punctual
- Hospitality and accommodation
- Comfortable standing for long time periods
- Reliable team worker
Timeline
Fast Food Team Member
Chick-fil-A
02.2024 - Current
High School Diploma -
Thornwood High School
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