Kyra Judson
Baton Rouge
Summary
Dynamic and detail-oriented professional with extensive experience at Baton Rouge General Hospital, excelling in HIPAA compliance and documentation. Proven ability to enhance workflow efficiency and improve patient intake processes. Strong organizational skills and critical thinking drive successful communication and coordination among healthcare teams, ensuring optimal service delivery and patient satisfaction.
Overview
19
19
years of professional experience
Work History
Unit Clerk
Baton Rouge General Hospital
07.2020 - Current
- Managed patient records and documentation for efficient data retrieval and accuracy.
- Coordinated communication between healthcare providers, patients, and administrative staff to enhance service delivery.
- Scheduled appointments and maintained calendars to optimize workflow within the unit.
- Assisted with patient admissions and discharges, ensuring compliance with hospital protocols.
- Implemented process improvements that enhanced documentation efficiency across the unit.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Arranged discharges and patient transportations.
Dietary Aide
Saint Clare Manor
05.2012 - 05.2014
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Assisted in maintaining cleanliness and sanitation of kitchen and dining areas.
- Collaborated with kitchen staff to ensure timely meal delivery to residents.
- Monitored inventory levels and reported shortages to management for reordering.
- Supported dietary needs by accommodating special requests from residents.
Intake Receptionist
LA Health and Detox Center
11.2006 - 01.2013
- Managed patient intake processes to ensure accurate and timely registration.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Maintained comprehensive patient records using electronic health record systems for improved data management.
- Coordinated scheduling of appointments, optimizing staff resources and reducing wait times.
- Developed and implemented workflow improvements that enhanced overall efficiency of the reception area.
- Monitored office supplies inventory, facilitating timely reordering to maintain uninterrupted operations.
- Managed multiple phone lines simultaneously while maintaining a professional demeanor under pressure situations.
- Improved patient check-in experience by verifying personal information quickly yet accurately upon arrival.
Education
Graduate Certificate - Medical Assistant
Unitech Training Academy
Baton Rouge, LA11-2018
High School Diploma -
Belaire High
Baton Rouge, LA05-2002
Skills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Medical terminology
- Strong organization
- Arranging discharges
- Faxing orders
- Scheduling tests and procedures
- Data entry
- Critical thinking
- Clerical support
- Scheduling labs
Timeline
Unit Clerk
Baton Rouge General Hospital
07.2020 - Current
Dietary Aide
Saint Clare Manor
05.2012 - 05.2014
Intake Receptionist
LA Health and Detox Center
11.2006 - 01.2013
Graduate Certificate - Medical Assistant
Unitech Training Academy
High School Diploma -
Belaire High