Kyra King Fieros
Penns Grove,NJ
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Medical Financial Advisor
New York Life Insurance Co
Saddle Brook, NJ
07.2013 - 11.2023
- Developed and maintained strong client relationships through exceptional service and communication.
- Communicated regularly with clients via phone, email, or video conferencing regarding their financial matters.
- Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and retirement planning.
- Identified new business opportunities through networking events or referrals from existing clients.
- Maintained accurate records of all client interactions and transactions in accordance with company policy and regulatory requirements.
- Attended continuing education seminars to stay abreast of changes in the industry regulations and best practices.
Benefit Advocate
Aroma Cafe Culture
Remote, NJ
10.2022 - 04.2023
- Coordinated open enrollment processes for new hires, existing staff members and retirees.
- Analyzed client needs and designed tailored benefits packages that meet their requirements.
- Responded promptly to inquiries from employees regarding eligibility, coverage options, claims status or other related questions.
- Facilitated communication between carriers, third party administrators and employees concerning any discrepancies or unresolved issues.
- Provided comprehensive benefit advice to employers and employees in accordance with applicable laws and regulations.
- Oversaw enrollment of new employees and company-wide yearly enrollment period.
- Maintained detailed records of employee benefits enrollments and changes for auditing and reporting purposes.
Education
Bachelor of Science - Health Care Reimbursement/ Health Care Service Man
VCU
Birmingham, AL04-2011
Skills
- Strategic Planning
- Compliance Requirements
- Relationship Building
- Research Abilities
- Needs Determination
- Progress Reporting
- Records Maintenance
- Multitasking and Prioritization
- Time Management
- Scheduling
Timeline
Benefit Advocate
Aroma Cafe Culture
10.2022 - 04.2023
Medical Financial Advisor
New York Life Insurance Co
07.2013 - 11.2023
Bachelor of Science - Health Care Reimbursement/ Health Care Service Man
VCU
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