Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kyra Patrick

North Las Vegas,NV

Summary

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

EOS Fitness
Las Vegas, NV
01.2024 - 01.2025
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Maintained a clean and organized reception area to uphold company image.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Scheduled gym classes and personal training sessions for members.
  • Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
  • Re-racked weights to maintain neat, organized and clean gym.

Technical Support Representative

Asurion
Las Vegas, NV
02.2022 - 11.2023
  • Resolved escalated customer complaints in a timely manner, ensuring that customers received satisfactory resolutions.
  • Evaluated performance metrics of customer service representatives, including average speed of answer, average handling time and abandonment rate.
  • Provided technical support to troubleshoot issues reported by customers over the phone or online chat platforms.
  • Performed quality assurance checks on recorded calls for accuracy and clarity.

Office Assistant

Moreflavor
Pittsburg, CA
09.2017 - 03.2020
  • Answered and directed phone calls to appropriate staff members.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Provided administrative support to multiple departments as needed.
  • Inventoried and ordered materials, supplies and services.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Performed daily inspections of equipment to ensure proper functioning.
  • Checked malfunctioning equipment and applied troubleshooting measures to get machines back up and running.
  • Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.

Education

Bachelor of Science - Computer Science

College of Southern Nevada
Las Vegas, NV
06-2028

Certificate - Data Analysis

Career Development Solutions
San Diego, CA
05-2025

Skills

  • Customer service
  • Problem solving
  • Office administration
  • Data entry
  • Communication skills
  • Basic accounting
  • Conflict resolution
  • Positive attitude

References

References available upon request.

Timeline

Front Desk Receptionist

EOS Fitness
01.2024 - 01.2025

Technical Support Representative

Asurion
02.2022 - 11.2023

Office Assistant

Moreflavor
09.2017 - 03.2020

Bachelor of Science - Computer Science

College of Southern Nevada

Certificate - Data Analysis

Career Development Solutions

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