- Food Tourism
- Outdoor Recreation
- Baking
- Playing Sports
Kyra Paul
Fort Lauderdale
Summary
Dynamic and results-oriented professional with experience at McDonald's and Walmart, excelling in fast-paced environments. Demonstrated expertise in cooking and point-of-sale systems, alongside exceptional interactive communication skills. Proven track record of enhancing customer satisfaction and streamlining operations, achieving high accuracy in order fulfillment. Skilled in team collaboration and providing superior customer service, with a commitment to quality and efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
08.2024 - 02.2025
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted other team members to achieve goals.
Online Grocery Associate
Walmart
11.2022 - 06.2024
- Loaded and unloaded orders at customer's homes or locations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Education
High School Diploma -
Nova Highschool
Davie06-2025
Skills
- Cooking
- Point-of-sale system
- Embarkation assistance
- Interactive communication skills
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Timeline
Crew Member
McDonald's
08.2024 - 02.2025
Online Grocery Associate
Walmart
11.2022 - 06.2024
High School Diploma -
Nova Highschool
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