KYRA PHILLIPS

San Antonio

Summary

Detail-oriented Accounting student pursuing a Bachelor of Business Administration with strong experience in processing financial transactions, maintaining accurate records, and supporting operational controls in high-volume environments. Recognized for reliability and leadership, with a commitment to ethical standards and process improvement, making a solid foundation for entry-level accounting or internship roles.

Overview

years of professional experience

Work History

Special Services Associate / Service Desk Lead

The Home Depot Inc.

San Antonio

07.2024 - Current

Process high-volume financial transactions including cash, credit, checks, refunds, and exchanges while ensuring accuracy and compliance with company policies.
Resolve billing discrepancies and customer account issues using established procedures and documentation standards.
Maintain accurate transaction records and support daily reconciliation processes.
Train and mentor new associates on POS systems, customer service standards, and loss prevention practices.
Support operational controls by adhering to security and cash-handling policies.
Recognized with two Homer Awards for performance excellence and reliability.

Warehouse Order Picker

Amazon Distribution Center

Union City

06.2023 - 08.2023

Maintained inventory accuracy through precise picking, staging, and documentation of orders.
Followed standardized procedures to ensure accuracy, efficiency, and compliance with safety guidelines.
Managed time effectively to meet productivity goals in a fast-paced environment.

Lead Party Host

Urban Air

McDonough

03.2021 - 06.2023

Managed cash transactions, event billing, and supply ordering for scheduled party events.
Scheduled staff and monitored labor efficiency to support operational goals.
Trained employees on procedures, safety standards, and customer service expectations.
Ensured accurate preparation and documentation for events and inventory usage.

Education

Bachelor of Business Administration (BBA) - Accounting

Texas A&M University-San Antonio

San Antonio, TX

High School Diploma -

Luella High School

Locust Grove, GA

Skills

Cash Handling & Transaction Accuracy
POS Systems & Financial Reconciliation
Attention to Detail & Data Accuracy
Process Improvement & Compliance

Customer Billing, Refunds & Adjustments
Documentation & Record keeping
Time Management & Organization
Professional Communication

Honors Recognition

Four-Time Homer Award Winner, The Home Depot
Associate of the Month, The Home Depot & Urban Air
Team Player & Versatility Award, Urban Air

Timeline