Kyra Rios
Broken Arrow,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated. Skilled in working under pressure and adapting to new situations and challenges.
Overview
18
18
years of professional experience
Work History
Material Handler II
FlightSafety International
Broken Arrow, OK
07.2023 - Current
- Process 75+ Incoming materials daily
- Received and distributed incoming materials to designated areas.
- Maintained accurate inventory records of all received items.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Investigated discrepancies between inventory records and actual stock on hand.
- Provided support in organizing special projects involving large quantities of merchandise.
- Supported other warehouse personnel in completing tasks efficiently.
- Organized warehouse inventory according to warehouse plan.
Technical Support Administrator
*
Broken Arrow, OK
03.2022 - 07.2023
- Monitored 100+ E-mails ,Support and Service Requests.
- Conducted research on requested topics using reliable sources.
- Provided general administrative support to staff members and Outside Customers.
- Provided Material and Service Requests Support to 27 centers.
- Supported departmental activities by providing clerical assistance as needed.
- Responded promptly to customer complaints in a professional manner.
- Followed up with customer requests
- Maintained positive working relationship with fellow staff and management.
- Determined customer needs to provide products and services needed.
Inventory Control Analyst
*
Broken Arrow, OK
02.2016 - 03.2022
- Developed and implemented inventory control processes to ensure accurate tracking of products.
- Conducted cycle counts to identify discrepancies between actual and recorded stock levels.
- Maintained current records on all transactions related to inventory management, including receipts, transfers, adjustments, returns.
- Investigated root causes of discrepancies between actual vs projected stock levels.
- Reviewed purchase orders prior to submission in order to ensure accuracy of item descriptions and quantities requested.
- Entered information into system to update status reports.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
Courier/Owner Operator
BeavEx
Tulsa, OK
04.2011 - 09.2016
- Loaded and unloaded cargo from trucks, vans, and containers.
- 100+ Deliveries to large and small businesses as well as residential.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Ensured all packages were properly labeled and sealed.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Provided excellent customer service by answering questions about delivery status.
- Operated pallet jacks to move large parcels across warehouses and facilities.
- Adhered to traffic laws while operating company vehicle according to DOT regulations.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Sorted shipments and scheduled routes to meet company standards and time requirements.
- Checked and secured package loads before deliveries.
- Scanned inbound and outbound packages to sort for destination.
- Communicated customer complaints, requests and feedback to company management.
- Maintained relationships with existing clients by providing superior customer service.
Freight Manager
Dollar Tree
Broken Arrow, OK
08.2006 - 04.2011
- Ensured efficient movement of freight by coordinating with transportation and warehouse personnel.
- Monitored inventory levels, placed orders and maintained records of incoming and outgoing shipments.
- Maintained relationships with customers, vendors, suppliers and other personnel to ensure smooth operations.
- Resolved customer service issues related to deliveries, invoices or product quality concerns.
- Evaluated current procedures for freight handling processes to maximize efficiency and effectiveness.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Managed logistics operations and monitoring incoming deliveries.
Education
BBA - Business Management
Puerto Rico Jr College
Hato Rey, Puerto RicoSkills
- Cycle counting
- Material Handling
- Incident Reporting
- Stock Rotation
- Pallet Jack Operation
- Warehouse Organization
- Customer Relationship Management (CRM)
- Clean Background Check
- Operations Support
- Inventory Management
- Stock management
- Barcode scanning
- Production Support
- Pulling and Staging
- Materials handling and transport
- Attention to Detail
- Customer Service
- Material storage
- Cycle Counts
- Positive Attitude
Languages
Spanish
Native/ Bilingual
Timeline
Material Handler II
FlightSafety International
07.2023 - Current
Technical Support Administrator
*
03.2022 - 07.2023
Inventory Control Analyst
*
02.2016 - 03.2022
Courier/Owner Operator
BeavEx
04.2011 - 09.2016
Freight Manager
Dollar Tree
08.2006 - 04.2011
BBA - Business Management
Puerto Rico Jr College
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