Kyra Smith
Mocksville,NC
Summary
Responsible and reliable worker manages day-to-day reception duties, answering phones, fielding inquiries, and responding to emails. Skilled at providing direct support in word processing, data entry, and filing documents. Possesses strong problem-solving skills, attention to detail, and capacity to multitask while meeting tight deadlines.
Overview
3
3
years of professional experience
Work History
STEM Support Staff
Cognition Of Davie County
01.2023 - Current
- Attended training sessions to stay updated on procedures and services.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Assisted employees with making copies, sending faxes, and filing paperwork.
- Greet and check-in visitors; staff front desk when needed.
- Answer and direct phone calls and inquiries.
- Assist with delivery of programs, and facilitation of birthday parties, event rentals, school field trips, etc.
- Engage with varied audiences (families, schools, general public, seniors) one-on-one to bring exhibits and Makerspace to life.
- Assist with group programs including activity stations, classes, and summer camps.
- General support and assisting with tasks and cleaning protocol as needed.
- Passion and sincere appreciation for Cognition's mission.
- Passion for STEAM and willingness to share thoughts and ideas for new events and programs.
- Experience & desire to work with children in an informal learning environment.
- Display a hard-working, self-motivated attitude.
- Display excellent customer service skills.
- Willingness to follow cleaning protocols.
- Willingness to learn new skills and grow as a member of COGNITION.
Cashier
The Station General Store And Taproom
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, and locate items
- Restocked and organized merchandise throughout the whole store
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with the shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Daycare Teacher
Young Children's Learning Center
07.2022 - 12.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Monitored classroom to verify safe and secure environment.
- Established positive relationships with students and families.
- Created safe and nurturing learning environment for preschoolers.
Store Manager
MixTape
01.2021 - 07.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
Education
Davie County High School
Mocksville, NC06.2024
Skills
- Food Running
- Staff Assignments
- Cash Drawer Management
- Laundry Assistance
- Document and File Management
- Opening and Closing Procedures
- Website Updating
- Telephone Assistance
- Multitasking and Time Management
- Social Media Updating
- Cash Register Operations
- Ability to Be Flexible
- General Housekeeping
- Employee Communications
Timeline
STEM Support Staff
Cognition Of Davie County
01.2023 - Current
Cashier
The Station General Store And Taproom
08.2022 - Current
Daycare Teacher
Young Children's Learning Center
07.2022 - 12.2022
Store Manager
MixTape
01.2021 - 07.2022
Davie County High School
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