Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kyra Sweeney

North Tonawanda,NY

Summary

Developed strong organizational and data management skills in fast-paced environments. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
08.2025 - Current
  • Processed prescriptions accurately, ensuring compliance with pharmacy regulations and safety protocols.
  • Assisted pharmacists with medication preparation, inventory management, and customer service inquiries.
  • Maintained accurate records of patient medications and provided information on drug interactions.
  • Implemented inventory tracking systems to reduce waste and improve stock replenishment processes.
  • Collaborated with healthcare professionals to resolve medication-related issues and enhance patient outcomes.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Cashier

Panera Bread
06.2025 - Current
  • Assisted in training new cashiers on best practices and company policies.
  • Ensured compliance with health and safety standards during all operations.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Pharmacy Service Associate

Rite Aid
09.2024 - 06.2025
  • Provided exceptional customer service, addressing inquiries and resolving issues with professionalism and efficiency.
  • Collaborated with pharmacists to improve workflow efficiency, reducing prescription processing times.
  • Monitored expiration dates of medications, implementing timely removal procedures to ensure patient safety.
  • Maintained cleanliness and organization of the pharmacy workspace, contributing to a safe environment for staff and patients.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Promoted a safe work environment through strict adherence to safety protocols and reporting any potential hazards promptly.
  • Maintained a clean and organized pharmacy environment, ensuring regulatory compliance and positive customer experience.
  • Provided exceptional customer service, addressing patient inquiries and concerns effectively.

Lead Service Associate

Rite Aid
06.2022 - 06.2025
  • Processed customer transactions efficiently using POS systems.
  • Provided exceptional customer service, resolving inquiries and issues promptly.
  • Maintained accurate cash drawers, ensuring balanced end-of-shift reports.
  • Managed inventory restocking, ensuring merchandise was readily available for customers.
  • Assisted customers with inquiries, resolving issues promptly for improved customer retention.
  • Developed strong relationships with clients through consistent communication and excellent service delivery.
  • Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.


Education

High School Diploma -

Tonawanda High School
Tonawanda, NY

Skills

  • Problem-solving skills
  • Confidentiality and HIPAA
  • Answering customer questions
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Cash handling and management
  • Cash register systems
  • Product restocking

Timeline

Pharmacy Technician

CVS Pharmacy
08.2025 - Current

Cashier

Panera Bread
06.2025 - Current

Pharmacy Service Associate

Rite Aid
09.2024 - 06.2025

Lead Service Associate

Rite Aid
06.2022 - 06.2025

High School Diploma -

Tonawanda High School

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Kyra Sweeney