Kyra Taylor
Marshall
Summary
A dedicated phlebotomist new in the medical laboratory settings, experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations and Community Engagement Coordinator
M. I. Lewis Social Service Center
05.2024 - 05.2024
- Support fundraising efforts by researching potential donors and sponsors.
- Assist in organizing fundraising events and campaigns.
- Represent the organization at community events and outreach activities.
- Assist in building relationships with community partners.
- Supported staff in preparing reports by gathering and organizing data, ensuring accuracy and completeness in all documentation.
- Assist in formatting and proofreading reports for accuracy and completeness.
- Assist in maintaining client databases by entering and updating client information accurately and confidentially.
- Help ensure that client records are current and compliant with organizational policies and procedures.
- Assist various departments within the organization as needed, especially during periods of high activity or short staffing.
- Collaborate with team members to ensure efficient workflow and timely completion of tasks.
- Track and maintain records of volunteer hours, activities, and assignments.
- Perform data entry tasks with a high level of accuracy and attention to detail.
- Input volunteer hours, client interactions, and other relevant information into the database.
Dental Receptionist
Savannah Lakes Family Dental & Orthodontics
11.2023 - 03.2024
- Coordinated communication between patients and dental staff to facilitate optimal care delivery.
- Handled incoming calls and inquiries, providing exceptional customer service and support.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Assisted in maintaining organized patient records using dental management software.
- Strengthened relationships with existing patients by consistently providing friendly and professional service during each interaction.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Increased patient retention rates by providing thorough follow-up communications regarding upcoming appointments or necessary treatments.
- Processed patient registrations and insurance verifications accurately to ensure seamless operations.
- Managed patient scheduling and appointment reminders to enhance office efficiency.
Office Aide
Ms. Anita’s Academic Center
02.2023 - 08.2023
- Maintained cleanliness and organization of play areas, enhancing overall environment for children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Restocked supplies and personal hygiene products for use by students.
- Assisted in potty training and toilet hygiene.
- Assisted in daily care routines for children, ensuring safety and engagement during activities.
- Communicated effectively with parents regarding children's progress and daily experiences.
Veterinary Receptionist
Marshall Animal Hospital
06.2022 - 02.2023
- Able to explain and process all types of payment options including payment plans such as care credit.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Entered data from pet records and office visits into computer system.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Worked in DaySmart and Cornerstone software systems.
- Balance and enter deposits from previous day's transactions.
- Maintained a clean and organized reception area to create a welcoming environment for clients.
Education
Phlebotomy
Necole’s Learning Academy
Longview, TX10.2024
High School Diploma -
Marshall Early Graduation School
Marshall, TX05.2022
Skills
- Blood Collection (venipuncture, capillary, and dermal)
- Patient Care & Communication
- Medical Record Management
- Infection Control & Sterilization Techniques
- CPR and First Aid Certified
- Team Collaboration
- Attention to Detail
- Data entry
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Certification
- Certified Phlebotomy Technician, National Healthcareer Association, 2024-10
- BLS, Vitali Partners, LLC, 2024-09
Languages
English
Full Professional
Timeline
Operations and Community Engagement Coordinator
M. I. Lewis Social Service Center
05.2024 - 05.2024
Dental Receptionist
Savannah Lakes Family Dental & Orthodontics
11.2023 - 03.2024
Office Aide
Ms. Anita’s Academic Center
02.2023 - 08.2023
Veterinary Receptionist
Marshall Animal Hospital
06.2022 - 02.2023
Phlebotomy
Necole’s Learning Academy
High School Diploma -
Marshall Early Graduation School
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