Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Kyra Weaver

John Day

Summary

Dynamic Housing Program Coordinator with proven expertise in client advocacy and resource coordination at Community Counseling Solutions. Skilled in budget management and data analysis, I effectively resolved client issues while maintaining comprehensive records. Recognized for enhancing application processing efficiency and fostering positive relationships with clients and colleagues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Housing Program Coordinator

Community Counseling Solutions
John Day
11.2022 - Current
  • Monitored client progress and outcomes, providing guidance and support as needed.
  • Maintained accurate records of all client interactions and services provided.
  • Advocated on behalf of clients at various levels within government agencies or other organizations when necessary.
  • Attended workshops, conferences, seminars, and trainings to stay abreast of current trends in the field.
  • Prepared and maintained budgets, personnel records or training manuals.
  • Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Eligibility Specialist

Oregon Department Of Human Services
John Day
04.2018 - 11.2022
  • Verified applicant's identity and other relevant documents such as birth certificates or Social Security cards.
  • Assisted clients with completing forms required for processing applications.
  • Researched case histories, court decisions, legal articles, statutes, codes, and other data pertinent to determination of eligibility.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
  • Participated in new hire training and development tasks.
  • Developed strategies to improve efficiency in the processing of applications and customer service delivery.
  • Communicated regularly with clients regarding their application status or changes in policies or procedures that may affect them.
  • Maintained comprehensive knowledge of program regulations, policies, and procedures.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

Grant Union High School
John Day
06-2013

Skills

  • Client advocacy
  • Budget management
  • Data analysis
  • Record keeping
  • Resource coordination
  • Eligibility determination
  • Effective communication
  • Team collaboration
  • Referral coordination

Affiliations

  • Drawing/painting
  • Gardening
  • Camping/hiking
  • Family trips

Certification

  • QMHA-R

Languages

English
Professional

Timeline

Housing Program Coordinator

Community Counseling Solutions
11.2022 - Current

Eligibility Specialist

Oregon Department Of Human Services
04.2018 - 11.2022

High School Diploma -

Grant Union High School

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Kyra Weaver